CEC Supply Chain & Fulfillment 5

Question 1

What is 'last-mile delivery' in ecommerce fulfillment?

Accepted Answer

The last segment of the delivery journey from a local hub to the customer's door

Answer

Last-mile delivery is the final step in the fulfillment chain, moving goods from a local distribution point to the end customer's address.

Question 2

An ecommerce company's Days Inventory Outstanding (DIO) is 90 days. What does this indicate?

Accepted Answer

On average it takes 90 days to sell through its inventory

Answer

DIO (also called Days in Inventory) measures how many days on average inventory is held before being sold; a high DIO may indicate overstocking.

Question 3

What is a 'Warehouse Management System' (WMS) primarily designed to do?

Accepted Answer

Optimize and control warehouse operations including receiving, putaway, picking, and shipping

Answer

A WMS manages all internal warehouse processes from inbound receiving to outbound shipping, optimizing labor and space utilization.

Question 4

Which method of order picking is most efficient for a high-volume ecommerce warehouse with many small orders?

Accepted Answer

Batch picking (picking multiple orders simultaneously in one warehouse pass)

Answer

Batch picking allows warehouse staff to fulfill multiple orders in a single warehouse traversal, dramatically reducing travel time per order.

Question 5

What is the key advantage of using a Transportation Management System (TMS) for an ecommerce brand?

Accepted Answer

It optimizes carrier selection, route planning, and freight costs across shipments

Answer

A TMS automates carrier rate shopping, load optimization, and shipment tracking, reducing freight costs and improving delivery performance.

(CEC) Certified Ecommerce Consultant Practice Test