CDM Quality Improvement and Performance Monitoring 2

Question 1

A fishbone (Ishikawa) diagram is used in dietary quality improvement primarily to:

Accepted Answer

Identify potential root causes of a problem

Answer

A fishbone (cause-and-effect) diagram systematically maps out potential causes of a problem to support root cause identification.

Question 2

Which quality improvement methodology focuses specifically on eliminating waste and non-value-added steps in dietary operations?

Accepted Answer

Lean methodology

Answer

Lean methodology is designed to identify and eliminate waste (non-value-added activities) and streamline process efficiency.

Question 3

A run chart in dietary quality improvement is used to:

Accepted Answer

Display performance data over time to reveal trends or patterns

Answer

A run chart plots sequential data points over time, making it easy to identify trends, cycles, or shifts in performance.

Question 4

When performing a root cause analysis (RCA) after a dietary error, the primary focus should be on:

Accepted Answer

Identifying system and process failures that allowed the error to occur

Answer

RCA takes a systems approach, focusing on process and system failures rather than individual blame, to prevent recurrence.

Question 5

The '5 Whys' technique in quality improvement involves:

Accepted Answer

Repeatedly asking 'why' to drill down to the root cause of a problem

Answer

The '5 Whys' technique uses repeated questioning ('why did this happen?') to progressively uncover the root cause of a problem.

Certified Dietary Manager Test Practice Test