CCM Quality, Safety & Risk Management 3

Question 1

Which technique is used to identify the root cause of a quality defect by repeatedly asking 'why' until the fundamental cause is discovered?

Accepted Answer

5 Whys Analysis

Answer

The 5 Whys technique drills down through symptom layers by asking 'why' iteratively, typically five times, to reach the root cause of a problem.

Question 2

A project manager identifies that a subcontractor's scaffolding erection poses an imminent danger. What authority does the Construction Manager have?

Accepted Answer

The CM can stop work in the affected area to protect workers from imminent harm

Answer

Under CMAA standards, the CM has the authority and responsibility to stop work when an imminent danger to life safety exists, pending corrective action.

Question 3

In statistical quality control, what does a control chart's Upper Control Limit (UCL) represent?

Accepted Answer

Three standard deviations above the process mean, indicating a statistically unusual result

Answer

The UCL is set at three standard deviations above the process mean; a data point above it signals the process may be out of statistical control.

Question 4

Which risk identification technique involves a structured, anonymous survey of experts across multiple rounds to reach consensus on risk likelihood?

Accepted Answer

Delphi Technique

Answer

The Delphi Technique uses iterative anonymous questionnaires sent to a panel of experts, allowing independent opinions to converge toward consensus without groupthink.

Question 5

What does a project's Experience Modification Rate (EMR) primarily measure?

Accepted Answer

A contractor's past workers' compensation claims relative to industry average

Answer

EMR compares a contractor's actual workers' compensation losses to the expected losses for the industry, with 1.0 being average; above 1.0 indicates higher-than-average risk.

(CCM) Certified Construction Manager Practice Test

(CCM) Certified Construction Manager Practice Test

CCM Quality, Safety & Risk Management 3