CCM Quality Management Principles 4

Question 1

In construction, 'acceptance sampling' is a technique where:

Accepted Answer

A statistical sample from a batch is tested to decide whether to accept or reject the entire lot

Answer

Acceptance sampling tests a representative subset of a batch and uses statistical criteria to decide if the whole batch meets quality requirements.

Question 2

The 'Cost of Poor Quality' (COPQ) includes which of the following?

Accepted Answer

Rework, warranty repairs, and failure-related losses

Answer

COPQ captures internal failure costs (rework, scrap) and external failure costs (warranty, litigation) resulting from poor quality.

Question 3

A construction manager implements 'first article inspection' on a new structural steel fabricator. This means:

Accepted Answer

Thoroughly inspecting the first production piece to verify the fabricator can meet specifications before full production

Answer

First article inspection verifies that the initial production unit conforms to all requirements before the manufacturer proceeds with the full order.

Question 4

Which of the following is an example of an 'internal failure cost' in construction quality?

Accepted Answer

Rework to correct incorrectly placed reinforcing steel before concrete pour

Answer

Internal failure costs occur when defects are found and corrected before delivery to the owner, such as redoing misplaced rebar.

Question 5

What is the purpose of a 'hold point' in a construction quality inspection program?

Accepted Answer

A mandatory stop in work where an authorized inspector must verify quality before work can continue

Answer

A hold point requires work to stop and an inspection to be completed and approved before the next phase of work may proceed.

(CCM) Certified Construction Manager Practice Test