CCM Psychosocial Assessment and Intervention 3

Question 1

A case manager is working with a grieving widow who refuses to accept that her husband has died. According to Kübler-Ross, which stage of grief is she experiencing?

Accepted Answer

Denial

Answer

Denial is the first stage in Kübler-Ross's model, where individuals refuse to accept the reality of a loss as a protective psychological mechanism.

Question 2

Which intervention is MOST appropriate when a case manager identifies that a client has limited social support contributing to social isolation?

Accepted Answer

Refer the client to community support groups and social services

Answer

Connecting isolated clients to community resources and support groups directly addresses the social determinant of health identified during assessment.

Question 3

A case manager assesses a client with a history of trauma who becomes highly anxious during medical procedures. This response is BEST explained by which psychological concept?

Accepted Answer

Trauma-informed care and trauma triggers

Answer

Trauma triggers are stimuli that evoke distress responses in individuals with trauma histories, which is a core concept in trauma-informed care.

Question 4

When assessing an elderly client for cognitive impairment, which tool is most appropriate for a brief initial screening?

Accepted Answer

Mini-Mental State Examination (MMSE)

Answer

The MMSE is a widely validated brief cognitive screening tool used to detect and monitor cognitive impairment in older adults.

Question 5

A case manager is working with a client who has a substance use disorder. The client says, 'I know I drink too much, but I'm not ready to quit yet.' What stage of change is the client in?

Accepted Answer

Contemplation

Answer

Contemplation is characterized by awareness of a problem and ambivalence about change — the client acknowledges the issue but is not yet committed to action.

CCM - Certified Case Manager Exam Practice Test

CCM - Certified Case Manager Exam Practice Test

CCM Psychosocial Assessment and Intervention 3