CCM Ethical Principles and Conduct 5

Question 1

A case manager working in a correctional facility must balance the institution's security requirements with a client's healthcare needs. This tension BEST exemplifies:

Accepted Answer

A role conflict requiring ethical navigation between institutional and client loyalties

Answer

Correctional settings create role conflicts where institutional authority and client-centered advocacy must be carefully balanced.

Question 2

Which of the following actions VIOLATES a case manager's duty of fidelity?

Accepted Answer

Making a commitment to a client and then failing to follow through without justification

Answer

Fidelity requires keeping promises and honoring commitments made to clients; unexplained failure to follow through is a violation of this duty.

Question 3

A client with full decision-making capacity states they want to stop dialysis, knowing it will result in death. The case manager should PRIMARILY:

Accepted Answer

Respect the client's decision and facilitate goals-of-care planning

Answer

A competent client has the right to refuse life-sustaining treatment; the case manager's role is to support goals-of-care planning and ensure comfort.

Question 4

Ethical case management practice requires that case managers avoid acting outside their:

Accepted Answer

Scope of practice and competence

Answer

Practicing beyond one's scope of practice and competence is an ethical violation that can harm clients and expose the case manager to liability.

Question 5

When a case manager identifies an ethical dilemma, consulting an institutional ethics committee is MOST appropriate when:

Accepted Answer

The dilemma involves complex competing values that cannot be resolved through standard processes

Answer

Ethics committees are designed for complex moral conflicts involving competing values, not routine clinical or administrative disagreements.

CCM - Certified Case Manager Exam Practice Test

CCM - Certified Case Manager Exam Practice Test

CCM Ethical Principles and Conduct 5