CCM Case Analysis & Practical Application 2

Question 1

A 78-year-old patient with COPD is repeatedly readmitted within 30 days due to medication non-adherence. Which case management intervention is MOST likely to reduce readmissions?

Accepted Answer

Coordinate a home health aide to perform daily medication reconciliation

Answer

Home health support with daily medication reconciliation directly addresses the non-adherence barrier in the patient's own environment.

Question 2

During a case conference, a social worker reports that a client with schizophrenia refuses to take antipsychotics. The case manager's FIRST step should be to:

Accepted Answer

Explore the client's reasons for refusing medication

Answer

Understanding the client's reasons for refusal is essential before escalating interventions, as barriers may be addressable.

Question 3

A case manager identifies that a diabetic patient's HbA1c has worsened despite attending diabetes education classes. The MOST appropriate next action is to:

Accepted Answer

Assess barriers to self-management such as food insecurity or health literacy

Answer

Worsening outcomes despite education signal that unaddressed social or literacy barriers may be undermining self-management.

Question 4

A case manager is developing a care plan for a patient with multiple chronic conditions. Which framework BEST guides prioritization of goals?

Accepted Answer

Use the patient's self-identified goals as the primary driver

Answer

Person-centered care planning centers on the patient's own goals to maximize engagement and adherence.

Question 5

A case manager working with a frail elderly client notes that the family caregiver is showing signs of burnout. The MOST appropriate intervention is to:

Accepted Answer

Assess caregiver needs and connect them to respite care resources

Answer

Caregiver burnout threatens care quality; assessing needs and offering respite maintains the caregiving relationship.

(CCM) Certified Care Management Professional Practice Test

(CCM) Certified Care Management Professional Practice Test

CCM Case Analysis & Practical Application 2