A negotiator notices their counterpart's voice is becoming sharper and they are interrupting more frequently. According to emotional intelligence principles, the BEST immediate response is to:
-
A
Match the counterpart's energy to demonstrate confidence
-
B
Pause, acknowledge the tension, and invite the counterpart to share their concern
-
C
Redirect the conversation immediately to a new agenda item
-
D
Increase the pace of proposals to resolve the deal before emotions escalate