CBHCM Coordination, Linkage, and Monitoring 5

Question 1

A client in a rural area lacks transportation to mental health appointments. What is the BEST coordination response?

Accepted Answer

Explore telehealth options and local transportation assistance programs

Answer

Addressing transportation barriers through telehealth and local resources maintains access to needed behavioral health services.

Question 2

Which scenario BEST illustrates a breakdown in service coordination?

Accepted Answer

Two providers independently adjust treatment without informing each other

Answer

Independent treatment changes without communication exemplify coordination failure that can harm the client.

Question 3

When monitoring a client's medication adherence, which source of information is MOST reliable?

Accepted Answer

Pharmacy refill records cross-referenced with client report and provider observation

Answer

Triangulating pharmacy records, client self-report, and clinical observation provides the most complete picture of adherence.

Question 4

A case manager is developing a community resource directory for clients. Which criterion is MOST important when selecting resources to include?

Accepted Answer

Eligibility requirements, service quality, and cultural competency

Answer

Resources must match client eligibility, provide quality services, and be culturally appropriate to be genuinely useful.

Question 5

A client's primary care physician and psychiatrist are prescribing medications without awareness of each other's prescriptions. What should the case manager do?

Accepted Answer

Facilitate communication between providers to review the full medication regimen

Answer

Medication reconciliation across prescribers is a core coordination function that prevents dangerous drug interactions.

(CBHCM) Certified Behavioral Health Case Manager Practice Test

(CBHCM) Certified Behavioral Health Case Manager Practice Test

CBHCM Coordination, Linkage, and Monitoring 5