CBHCM Coordination, Linkage, and Monitoring 5

Question 1

A client in a rural area lacks transportation to mental health appointments. What is the BEST coordination response?

Accepted Answer

Explore telehealth options and local transportation assistance programs

Answer

Discharge the client since services are inaccessible

Answer

Reduce the client's treatment intensity without alternatives

Answer

Ask the client to resolve transportation independently

Question 2

Which scenario BEST illustrates a breakdown in service coordination?

Accepted Answer

Two providers independently adjust treatment without informing each other

Answer

A case manager documents a successful referral outcome

Answer

A client attends all linked services consistently

Answer

A care team conducts a joint treatment planning session

Question 3

When monitoring a client's medication adherence, which source of information is MOST reliable?

Accepted Answer

Pharmacy refill records cross-referenced with client report and provider observation

Answer

The client's self-report alone

Answer

Case manager assumptions based on behavior

Answer

Family member reports only

Question 4

A case manager is developing a community resource directory for clients. Which criterion is MOST important when selecting resources to include?

Accepted Answer

Eligibility requirements, service quality, and cultural competency

Answer

The agency's age and history

Answer

Distance from the case manager's office

Answer

Whether the agency offers free parking

Question 5

A client's primary care physician and psychiatrist are prescribing medications without awareness of each other's prescriptions. What should the case manager do?

Accepted Answer

Facilitate communication between providers to review the full medication regimen

Answer

Take no action as it is outside the case manager's scope

Answer

Ask the client to choose one prescriber

Answer

Report only to the psychiatrist as the behavioral health specialist

Question 6

Which of the following BEST describes 'linkage' in behavioral health case management?

Accepted Answer

Connecting clients to specific community services and confirming their enrollment

Answer

The case manager providing all clinical services directly

Answer

Diagnosing the client's primary presenting problem

Answer

Filing insurance claims on behalf of the client

Question 7

A case manager receives conflicting reports from a client and a family member about the client's functioning at home. What is the MOST appropriate response?

Accepted Answer

Conduct a home visit or involve the care team to assess the situation directly

Answer

Accept the family member's account as more objective

Answer

Dismiss the discrepancy and rely solely on the client

Answer

Report the family member for providing false information