CAP Facilities and Office Space Management

Question 1

The office is drafting an emergency action plan. Which element is most important to include?

Accepted Answer

Evacuation routes, assembly points and who is responsible for accounting for staff

Answer

An emergency action plan must set out evacuation routes, assembly locations and who is responsible for confirming everyone is safe. These directly protect lives during an emergency.

Question 2

What is the main advantage of a preventive maintenance schedule for office equipment?

Accepted Answer

It reduces unexpected breakdowns and extends equipment life

Answer

Regular planned servicing catches problems early, which reduces downtime and costly emergency repairs and helps equipment last longer.

Question 3

An employee asks for an adjustable keyboard tray and a different chair because of wrist and back pain. Which concept is involved?

Accepted Answer

Ergonomics

Answer

Ergonomics is about fitting the workspace and equipment to the person to prevent strain and injury, for example with adjustable chairs and keyboard trays.

Question 4

In a hybrid office, employees reserve workspaces through a booking system instead of having assigned desks. What is this practice called?

Accepted Answer

Hoteling

Answer

Hoteling means reserving a workspace ahead of time through a booking system, which makes better use of space when not everyone is in the office every day.

Question 5

An office is moving to a new floor. What should the administrative coordinator do first?

Accepted Answer

Create a move plan with a timeline, an inventory, space assignments and a communication schedule

Answer

A structured move plan coordinates logistics, assets and people. It reduces disruption and keeps employees informed well before the move.

CAP - Certified Administrative Professional Practice Test

CAP - Certified Administrative Professional Practice Test

CAP Facilities and Office Space Management