Business Case Writing Business Case Writing MCQ 4

Question 1

Which stakeholder analysis technique maps individuals by their level of influence and interest in a project?

Accepted Answer

Power/Interest grid

Answer

A Power/Interest grid categorizes stakeholders into four quadrants to guide engagement and communication strategies.

Question 2

A business case that uses only the most favorable revenue projection without acknowledging uncertainty is an example of:

Accepted Answer

Optimism bias

Answer

Optimism bias is the tendency to overestimate benefits and underestimate costs, which undermines business case credibility.

Question 3

Which of the following is a non-financial benefit that should still be quantified where possible in a business case?

Accepted Answer

Improved customer satisfaction scores

Answer

Non-financial benefits like NPS or satisfaction scores can often be tied to revenue or cost outcomes to strengthen the case.

Question 4

The 'critical path' referenced in a business case implementation plan identifies:

Accepted Answer

The sequence of tasks that determines the minimum project duration

Answer

The critical path is the longest chain of dependent tasks; any delay on it directly delays the project end date.

Question 5

When a business case is required to comply with public sector investment guidelines (e.g., HM Treasury Green Book), the five-case model includes all of the following EXCEPT:

Accepted Answer

Marketing case

Answer

The Five Case Model covers strategic, economic, commercial, financial, and management cases — there is no 'marketing case'.

Business Case Writing Practice Test

Business Case Writing Practice Test

Business Case Writing Business Case Writing MCQ 4