Business Case Writing Stakeholder Management and Communication

Question 1

In business case writing, a stakeholder is best defined as:

Accepted Answer

Any individual or group affected by or able to affect the project outcome

Answer

Stakeholders include anyone with an interest in or influence over the project, ranging from executives to end users to regulators.

Question 2

The executive summary of a business case is primarily written for:

Accepted Answer

Senior decision-makers with limited reading time

Answer

The executive summary distills the key findings and recommendation so that busy senior leaders can quickly grasp the business case without reading the full document.

Question 3

A RACI chart in business case stakeholder planning stands for:

Accepted Answer

Responsible, Accountable, Consulted, Informed

Answer

RACI defines roles for each deliverable: who is Responsible, Accountable, Consulted, and Informed.

Question 4

Which communication approach is most effective when presenting a business case to skeptical stakeholders?

Accepted Answer

Addressing objections proactively with supporting evidence

Answer

Acknowledging and preemptively addressing likely objections with evidence builds credibility and reduces resistance from skeptical audiences.

Question 5

In business case stakeholder analysis, a 'high power, low interest' stakeholder should be:

Accepted Answer

Kept satisfied

Answer

High-power, low-interest stakeholders should be kept satisfied to prevent them from becoming blockers if their interest suddenly increases.

Business Case Writing Practice Test

Business Case Writing Practice Test

Business Case Writing Stakeholder Management and Communication