Agile Project Management Kanban Principles and Practices 3

Question 1

What does cycle time measure in a Kanban system?

Accepted Answer

Time an item spends actively being worked on

Answer

Cycle time is the elapsed time a work item spends in progress, from start of work to completion.

Question 2

A team wants to deliver more predictably. Which metric should they monitor to forecast delivery?

Accepted Answer

Cycle time distribution

Answer

A stable cycle time distribution lets a team forecast how long future items are likely to take.

Question 3

What is a 'class of service' in Kanban?

Accepted Answer

A policy for handling different urgency/risk categories of work

Answer

Classes of service define handling policies (e.g., expedite, standard, fixed-date) based on risk and urgency.

Question 4

An urgent production bug arrives. Which class of service typically applies?

Accepted Answer

Expedite

Answer

Expedite (or 'silver bullet') class lets critical items bypass WIP limits to be resolved immediately.

Question 5

Why might a team add an explicit 'Done' sub-column (e.g., 'Dev Done') before the next stage?

Accepted Answer

To make handoff readiness and pull points visible

Answer

Splitting columns into 'doing' and 'done' clarifies when an item is ready to be pulled downstream.

Agile Practice Test