ACMT Hardware Diagnostics & Repair

Question 1

Which Apple tool is used to run hardware diagnostics on a Mac before beginning a repair?

Accepted Answer

Apple Service Toolkit 2 (AST 2)

Answer

Apple Service Toolkit 2 (AST 2) is the official diagnostic tool used by Apple Authorized Service Providers to test Mac hardware components.

Question 2

What does MRI stand for in the context of Apple diagnostics?

Accepted Answer

Mac Resource Inspector

Answer

MRI (Mac Resource Inspector) is Apple's internal diagnostic suite used to test individual hardware components on a Mac.

Question 3

When replacing a MacBook Pro logic board, what is the first step a technician should perform?

Accepted Answer

Disconnect the battery connector

Answer

Disconnecting the battery connector is the first step to prevent shorts and protect both the technician and the device during a logic board replacement.

Question 4

A customer's Mac does not power on and shows no signs of life. Which component should be checked first?

Accepted Answer

Power adapter and MagSafe LED indicator

Answer

Verifying the power adapter is functioning and checking the MagSafe or USB-C charging indicator is the first triage step for a Mac that won't power on.

Question 5

Which key combination boots a Mac into Apple Diagnostics when held at startup?

Accepted Answer

Option + D

Answer

Holding Option + D at startup boots an Intel Mac into Apple Diagnostics over the internet, allowing hardware testing without macOS.

ACMT - Apple Certified Macintosh Technician Practice Test

ACMT - Apple Certified Macintosh Technician Practice Test

ACMT Hardware Diagnostics & Repair