ACMT Hardware Diagnostics & Repair

Question 1

Which Apple tool is used to run hardware diagnostics on a Mac before beginning a repair?

Accepted Answer

Apple Service Toolkit 2 (AST 2)

Answer

Apple Configurator 2

Answer

System Information

Answer

Disk Utility

Question 2

What does MRI stand for in the context of Apple diagnostics?

Accepted Answer

Mac Resource Inspector

Answer

Mac Remote Interface

Answer

Mac Repair Instrument

Answer

Mac ROM Identifier

Question 3

When replacing a MacBook Pro logic board, what is the first step a technician should perform?

Accepted Answer

Disconnect the battery connector

Answer

Disconnect the display

Answer

Remove the bottom case

Answer

Remove the SSD

Question 4

A customer's Mac does not power on and shows no signs of life. Which component should be checked first?

Accepted Answer

Power adapter and MagSafe LED indicator

Answer

RAM modules

Answer

CMOS battery

Answer

GPU

Question 5

Which key combination boots a Mac into Apple Diagnostics when held at startup?

Accepted Answer

Option + D

Answer

Command + R

Answer

Shift + Control + Option

Answer

Command + Option + P + R

Question 6

What error code category in Apple Diagnostics indicates a memory issue?

Accepted Answer

MEM

Answer

ADP

Answer

NDC

Answer

VFD