Free ACMT Service Fundamentals Questions and Answers

Question 1

Aileen's iPad won't charge. She's using the original Apple Power adapter and cable that came with it.

Which troubleshooting step should you try help Aileen?

Accepted Answer

Force restart her iPad.

Answer

Enable Optimized Battery Charging in iPad Settings.

Answer

Back up her iPad, then erase all content and settings.

Answer

Select Reset Network Settings from Transfer and Reset iPad.

Question 2

Which two items in the System Information sidebar below Software allow you to verify that a Mac is enrolled by an MDM solution?

Accepted Answer

Managed Client and Profiles

Answer

Extensions and Logs

Answer

Installations and Managed Client

Answer

Profiles and Sync Services.

Question 3

Which two technologies must you turn on to use Continuity featured on your Apple devices?

Accepted Answer

Bluetooth and Wi-Fi
Bluetooth and Wi-Fi must be turned on to use Continuity features on Apple devices.

Answer

Remote Login and Wi-Fi

Answer

Media Sharing and Remote Login

Answer

Media Sharing and Screen Sharing

Question 4

How do you view log messages-as they appear-in Console?

Accepted Answer

In the sidebar select the device whose log messages you want to view, then click "Start Streaming."

Answer

In the sidebar select the device whose log messages you want to view, then click info.

Answer

In the sidebar select system log, click the log messages, then choose View>Expand Selected Row.

Question 5

The BetterBag MDM administrator configures Setup Assistant to skip Location Services on a managed iPad.

What happens when Location Services is skipped during Setup Assistant?

Accepted Answer

The user is required to turn on Location Services

Answer

The user can turn on Location Services.

Answer

The user is prompted to turn on Location Services.

Question 6

Brian is trying to share his Personal Hotspot with Aga's Mac. It isn't working, and he asks you for help. You verify that his iPhone has the latest version of iOS and Personal Hotspot is turned on.

Accepted Answer

Tap Settings > General > Transfer or Reset > Reset Network Settings.

Answer

Turn off Low Power Mode.

Answer

Set the Allow Others to join option to Ask

Answer

Tap Settings > Personal Hotspot, then turn on Maximize Compatibility.

Question 7

You want to update your iPhone to the latest version of iOS, but you don't see an update option.

What is the reason why the latest version of iOS wouldn't appear in Settings > Software Update?

Accepted Answer

Your Wi-Fi network is only 2.4GHz.

Answer

Your iPhone doesn't support the latest release.

Answer

On your iPhone, you have Lockdown Mode turned on.

Answer

You don't have enough storage in iCloud.

Question 8

Apple scans software for known malware and, if none is found, issues a ticket.

Accepted Answer

Notarization

Answer

App Store

Answer

Gatekeeper

Answer

XProtect

Question 9

Which Mac resource displays network interface status in a dynamic list?

Accepted Answer

Network Settings

Answer

VPN Settings

Answer

Wireless Diagnostics

Answer

Internet Accounts Settings

Question 10

You're troubleshooting Anthony's managed Mac, and the next step is to start in safe mode. You're asked to authenticate.
What should you use to authenticate?

Accepted Answer

The recovery OS password set from MDM

Answer

The firmware password

Answer

The user-linked Activation Lock bypass code

Answer

The organization-linked Activation Lock bypass code

Aileen's iPad won't charge.She's using the original Apple Power adapter and cable that came with it. Which troubleshooting step should you try help Aileen?

Aileen's iPad won't charge.
She's using the original Apple Power adapter and cable that came with it.
Which troubleshooting step should you try help Aileen?