Program Administration & Leadership Flashcards
7 cards from real WPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Program Administration & Leadership flashcards as text
What is stakeholder engagement?
Answer: Involving those affected by or interested in the program in planning and feedback
Engagement brings affected parties into the process.
Which is the best way to handle a mistake made by a program under your leadership?
Answer: Take responsibility, correct it, and learn from it
Accountable leaders own errors and implement improvements.
What does continuous quality improvement involve?
Answer: Ongoing cycles of data review, change, and reassessment
CQI is an ongoing, data-driven process of refinement.
Why should program decisions be based on data when possible?
Answer: Data reduces bias and shows what is working
Evidence-informed decisions are more objective, though judgment still matters.
Which describes a conflict of interest?
Answer: A personal interest that could improperly influence professional decisions
Conflicts arise when private interests compromise impartial judgment.
What is the role of a board of directors in a nonprofit program?
Answer: Governance, oversight, and strategic direction
Boards govern and oversee; management handles daily operations.
Which action best builds a positive team culture?
Answer: Modeling respect and recognizing contributions consistently
Consistent respect and recognition shape trust and morale.
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