Program Administration & Leadership Flashcards
7 cards from real WPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Program Administration & Leadership flashcards as text
What is the first step in effective strategic planning?
Answer: Clarify mission, vision, and current situation
Planning begins with understanding purpose and where the organization stands.
Which situation best calls for an autocratic decision?
Answer: An emergency requiring immediate action
Urgent crises justify quick, directive decisions.
What does a risk management plan typically include?
Answer: Identified risks, likelihood, impact, and mitigation steps
Risk plans assess and plan responses to potential problems.
Which practice best supports staff retention?
Answer: Recognition, growth opportunities, and fair workloads
Valued, supported staff are more likely to stay.
A grant requires quarterly progress reports. Whose responsibility is ensuring they are submitted on time?
Answer: The program administrator or designated lead
Grantees are accountable for meeting reporting requirements.
What is the purpose of SMART goals?
Answer: To make goals specific, measurable, achievable, relevant, and time-bound
SMART criteria make goals clear and trackable.
Which communication approach is best when announcing a major change to staff?
Answer: Clear explanation of the reason, impact, and opportunity for questions
Transparent two-way communication reduces resistance and confusion.
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