Workplace Documents Flashcards

A policy states: "Probationary employees accrue no paid leave during their first 90 days." An employee on day 60 requests paid vacation. What does the policy indicate?

Answer: No paid leave has accrued yet

Within the first 90 days no paid leave has accrued.

An order form says: "Orders over $50 ship free; otherwise a $7 flat rate applies." A customer orders $48 of goods. What is the shipping cost?

Answer: $7

Since $48 is under $50, the $7 flat rate applies.

A sign reads: "Authorized personnel only beyond this point." A delivery driver without authorization needs to drop off a package past the sign. What should the driver do?

Answer: Find an authorized person to assist

Only authorized personnel may pass, so the driver should get authorized help.

A recipe-style work instruction lists steps 1-5 and notes: "Do not begin step 4 until step 3 has cooled for 10 minutes." What controls the start of step 4?

Answer: A 10-minute cooling of step 3

Step 4 cannot start until step 3 has cooled 10 minutes.

A chart shows quarterly sales: Q1 $40k, Q2 $55k, Q3 $50k, Q4 $65k. Which quarter had the largest increase over the previous quarter?

Answer: Q2 (+$15k)

Q2 rose $15k from Q1, tying the largest jump but occurring first; Q4 also rose $15k, yet Q2 is the increase over the immediately prior quarter listed first as largest.

A memo states: "Submit IT support tickets through the portal; phone calls are for emergencies only." An employee's printer is out of toner. What should they do?

Answer: Submit a ticket through the portal

A non-emergency like toner should go through the portal.

A form instruction reads: "Print clearly in black ink and initial each page." An applicant types the form and signs the last page only. Which requirement was NOT met?

Answer: Both A and B

Typing violates the black-ink/print requirement and signing only the last page misses initialing each page.