Workplace Documents Flashcards
7 cards from real WorkKeys practice questions. Tap to flip, then mark Knew It or Still Learning โ missed cards come back until you master them.
Read the first 7 Workplace Documents flashcards as text
A shipping label reads: "Deliver between 8:00 AM and 12:00 PM. Do not leave unattended." The recipient is out until 1:00 PM. What does the label require the driver to do?
Answer: Not leave the package unattended
The label explicitly forbids leaving the package unattended.
An instruction sheet says: "Tighten bolts in a star pattern to 25 ft-lbs, then re-check each after 50 miles." What must be done after 50 miles?
Answer: Re-check each bolt
The sheet requires re-checking each bolt after 50 miles.
A return policy states: "Items may be returned within 30 days with a receipt for a full refund; without a receipt, store credit only." A customer returns an item on day 20 with no receipt. What do they receive?
Answer: Store credit
Without a receipt the policy allows only store credit.
A work order reads: "Complete Task A before Task B. Task C may be done at any time." Which sequence follows the order?
Answer: A, then B, with C anywhere
A must precede B, and C has no fixed position.
A bulletin states: "Parking permits are required Monday through Friday, 7 AM to 6 PM." A worker parks on Saturday at 9 AM. Is a permit required?
Answer: No, permits apply only on weekdays
Saturday falls outside Monday-Friday, so no permit is needed.
An invoice lists: subtotal $200, 8% tax, and a $15 delivery fee. What is the total amount due?
Answer: $231
Tax is $16 (8% of $200), so $200 + $16 + $15 = $231.
A memo says: "Submit expense reports by the 5th of the month to be reimbursed in that month's payroll; later submissions roll to the next month." A report submitted on the 7th will be reimbursed:
Answer: In next month's payroll
Submitting after the 5th rolls reimbursement to the next month.