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Workplace Documents Flashcards

7 cards from real WorkKeys practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Workplace Documents flashcards as text
  1. A shipping label reads: "Deliver between 8:00 AM and 12:00 PM. Do not leave unattended." The recipient is out until 1:00 PM. What does the label require the driver to do?

    Answer: Not leave the package unattended

    The label explicitly forbids leaving the package unattended.

  2. An instruction sheet says: "Tighten bolts in a star pattern to 25 ft-lbs, then re-check each after 50 miles." What must be done after 50 miles?

    Answer: Re-check each bolt

    The sheet requires re-checking each bolt after 50 miles.

  3. A return policy states: "Items may be returned within 30 days with a receipt for a full refund; without a receipt, store credit only." A customer returns an item on day 20 with no receipt. What do they receive?

    Answer: Store credit

    Without a receipt the policy allows only store credit.

  4. A work order reads: "Complete Task A before Task B. Task C may be done at any time." Which sequence follows the order?

    Answer: A, then B, with C anywhere

    A must precede B, and C has no fixed position.

  5. A bulletin states: "Parking permits are required Monday through Friday, 7 AM to 6 PM." A worker parks on Saturday at 9 AM. Is a permit required?

    Answer: No, permits apply only on weekdays

    Saturday falls outside Monday-Friday, so no permit is needed.

  6. An invoice lists: subtotal $200, 8% tax, and a $15 delivery fee. What is the total amount due?

    Answer: $231

    Tax is $16 (8% of $200), so $200 + $16 + $15 = $231.

  7. A memo says: "Submit expense reports by the 5th of the month to be reimbursed in that month's payroll; later submissions roll to the next month." A report submitted on the 7th will be reimbursed:

    Answer: In next month's payroll

    Submitting after the 5th rolls reimbursement to the next month.