WMATA WMATA Station Operations 2

Question 1

What is the WMATA policy regarding unattended bags in a station?

Accepted Answer

Report to ROCC and Metro Transit Police immediately

Answer

Leave them in lost and found

Answer

Announce on PA and wait 15 minutes

Answer

Remove the bag yourself

Question 2

How should a Station Manager handle a medical emergency on the platform?

Accepted Answer

Notify ROCC, call 911, and administer first aid if trained

Answer

Call 911 only

Answer

Wait for another employee to assist

Answer

Close the station immediately

Question 3

What is the minimum safe distance from the platform edge that passengers should maintain while waiting for a train?

Accepted Answer

3 feet

Answer

1 foot

Answer

2 feet

Answer

5 feet

Question 4

Which WMATA document outlines station safety inspection procedures?

Accepted Answer

Station Operations Handbook

Answer

WMATA Operating Manual

Answer

Safety Manual

Answer

Customer Service Guide

Question 5

A passenger reports smelling smoke in a WMATA station. What is the first action?

Accepted Answer

Notify ROCC immediately and begin evacuation procedures

Answer

Search for the source yourself

Answer

Ignore it unless you see flames

Answer

Announce on PA to remain calm

Question 6

Who has authority to close a WMATA station during an emergency?

Accepted Answer

ROCC or Station Manager per ROCC direction

Answer

Any station employee

Answer

Station Manager only

Answer

Metro Transit Police only