Windows XP Pro Case Studies & Practical Application 5

Question 1

A user on a Windows XP Pro machine cannot connect to the internet but can ping the default gateway. DNS resolution fails. What is the BEST next step?

Accepted Answer

Verify the DNS server address in TCP/IP settings and try 'nslookup' to test name resolution

Answer

When gateway connectivity exists but DNS fails, the DNS server address is likely misconfigured; nslookup confirms whether the DNS server is reachable and responding.

Question 2

A technician needs to transfer user settings and files from an old Windows XP machine to a new one. Which Microsoft tool is designed specifically for this?

Accepted Answer

User State Migration Tool (USMT) or Files and Settings Transfer Wizard

Answer

USMT and the Files and Settings Transfer Wizard are Microsoft's purpose-built tools for migrating user data and settings between Windows XP machines.

Question 3

A Windows XP Pro machine is unable to read files on an NTFS partition that was originally from another computer. The user is a local administrator. What should be done?

Accepted Answer

Take ownership of the files through the Advanced Security settings in file properties

Answer

Administrators can take ownership of files whose original SID no longer exists on the current machine, then assign appropriate permissions to regain access.

Question 4

A Windows XP Pro PC in an office randomly loses its domain connection and shows 'No logon servers available.' Restarting fixes it temporarily. What is the BEST diagnostic step?

Accepted Answer

Check for a duplicate computer name on the network and review the NETLOGON service status

Answer

Duplicate computer names cause Netlogon to fail intermittently as domain controllers reject authentication from conflicting machines on the network.

Question 5

A Windows XP Pro workstation's hard drive is nearly full, causing performance issues. Disk Cleanup has been run. What should be checked next to free significant space?

Accepted Answer

Disable or reduce System Restore's disk space allocation under System Properties

Answer

System Restore can consume several gigabytes for stored restore points; reducing its allocation immediately reclaims significant disk space.

Windows XP Pro Practice Test

Windows XP Pro Practice Test

Windows XP Pro Case Studies & Practical Application 5