Walmart Practice Test

โ–ถ

Walmart Delivery at a Glance

๐Ÿ’ฐ
$9.95
Standard Delivery Fee (non-Walmart+)
โœ…
Free
Delivery with Walmart+ Membership
โšก
2 hr
Express Delivery Window
๐Ÿช
4,700+
Walmart Stores Offering Delivery

Walmart offers multiple delivery options for groceries, household goods, electronics, and general merchandise โ€” and navigating the different services, fees, and membership requirements can be confusing without a clear breakdown. The short version: Walmart+ members get free unlimited delivery from most stores, while non-members pay a per-order fee that varies by order size, delivery speed, and location. Understanding which service applies to your needs helps you avoid unexpected charges and get the fastest delivery window available in your area.

The core of Walmart's delivery system is powered by two distinct models. Walmart Spark delivery uses a gig-worker network (independent contractor drivers) for last-mile delivery of orders from Walmart stores directly to customer homes โ€” the same model used by platforms like DoorDash and Instacart. InHome delivery, available in select markets, uses dedicated Walmart employees who bring orders inside the customer's home or garage, requiring a lock access device. Both services can be accessed through the Walmart app or website, but InHome requires a separate subscription add-on beyond the standard Walmart+ membership.

Most Walmart grocery and general merchandise orders are fulfilled from the nearest Walmart store. Same-day and express delivery windows depend on local store availability, how busy the fulfillment team is at that time, and driver availability through the Spark network. You can see available delivery windows at checkout before confirming your order โ€” peak hours (evenings and weekends) typically show more limited availability than weekday morning windows.

The delivery footprint has expanded dramatically over the past five years. As of 2025, more than 4,700 Walmart stores across the US offer delivery service, covering the majority of the continental US population. Rural areas may have limited availability or longer delivery windows, while urban markets typically offer same-day and even 2-hour express windows. You can check availability by entering your delivery address on Walmart.com before adding items to your cart. The Walmart store locator shows which locations near you offer delivery service and what hours are available for your area.

Orders are typically ready for delivery within 1โ€“2 hours for express service and within a standard 2โ€“4 hour window for regular same-day delivery. Next-day and scheduled delivery windows are available for customers who want to plan ahead or who are not located in areas with same-day capacity. Minimum order amounts โ€” typically $35โ€“$50 โ€” apply before delivery charges or Walmart+ benefits are calculated, though this minimum varies by region and promotion.

Walmart's delivery infrastructure has become one of its most significant competitive advantages against Amazon and traditional grocery chains. The company invested billions in expanding its fulfillment capacity, adding dedicated delivery staging areas inside stores, and growing the Spark driver network across markets where grocery delivery demand is highest.

Unlike delivery models that rely on third-party fulfillment centers, Walmart's store-based model means the same item prices you see in-store are what you pay for delivery โ€” no markup, no hidden price increases on grocery items compared to what you would pay walking the aisles yourself. That price parity, combined with Walmart's already competitive everyday low prices, makes it one of the most cost-effective grocery delivery options available to US consumers in 2025.

Walmart Practice Questions

Walmart Omnichannel Customer Experience
Walmart Order Management
FREE Walmart Maintenance Assessment
Walmart Aptitude Assessment Test

Walmart Delivery Options Compared

๐Ÿ”ด Walmart+ Delivery (Free for Members)
Most PopularMembers Only
  • Cost: Free with Walmart+ membership ($98/year or $12.95/month)
  • Minimum order: Typically $35 minimum order value
  • Delivery window: Same-day, next-day, and scheduled windows available
  • Coverage: Most Walmart stores with grocery fulfillment (4,700+ stores)
  • Note: Express (2-hour) delivery has an additional $10 fee even for Walmart+ members
๐ŸŸ  Standard Delivery (No Membership)
No SubscriptionPer-Order Fee
  • Cost: $7.95โ€“$9.95 per delivery (varies by order size and location)
  • Minimum order: Typically $35 minimum order value
  • Delivery window: Same-day and scheduled windows; slower than Walmart+ priority fulfillment
  • Best for: Occasional delivery users who do not order frequently enough for Walmart+ ROI
  • Note: Express (2-hour) delivery adds $10 on top of the standard delivery fee
๐ŸŸก InHome Delivery
Walmart+ Add-OnSelect Markets
  • Cost: $7/month add-on to Walmart+ (or $40/year when bundled)
  • What it includes: Walmart employee (not gig worker) brings order inside your home or garage
  • Requirement: Smart lock or key fob access device provided; home must be in InHome service area
  • Unique benefit: Unattended delivery โ€” no need to be home; driver stores items in refrigerator if needed
  • Note: InHome drivers are background-checked Walmart employees, not Spark contractors

Walmart Delivery Topics

๐Ÿ“‹ Fees & Tipping

Walmart Delivery Fees Explained

Walmart's delivery fee structure depends on your membership status and the delivery window you select. Standard delivery for non-Walmart+ orders is typically $7.95โ€“$9.95 per order. Express 2-hour delivery adds $10 on top of the standard fee (or on top of the free delivery benefit for Walmart+ members). These fees are shown at checkout before you confirm your order.

Tipping Walmart Delivery Drivers

  • Walmart prompts customers to tip during checkout โ€” default tip options are typically 10%, 15%, 20%, or a custom amount
  • 100% of tips go to the Spark delivery driver โ€” Walmart does not retain any portion of customer tips
  • The industry norm for grocery delivery tipping is 15โ€“20% of order total, with $5 minimum for small orders
  • Walmart delivery drivers do know whether you tipped after the delivery is complete (not before)
  • Tips can be adjusted for up to 24 hours after delivery if service quality affects your experience

Delivery Subscription Math

Walmart+ pays for itself after approximately 8โ€“10 delivery orders per year compared to paying the per-order fee. If you order delivery more than once monthly, Walmart+ membership typically saves money versus paying per-order fees.

๐Ÿ“‹ Express Delivery

Walmart Express 2-Hour Delivery

Express delivery is Walmart's fastest option, targeting 2-hour delivery windows from the nearest Walmart store. It is available in most urban and suburban markets where Spark driver availability supports same-day turnaround.

How Express Delivery Works

  • Order cutoff times vary by store โ€” typically orders placed before 3โ€“4 PM can receive express delivery same day
  • The $10 express fee applies regardless of Walmart+ membership status
  • Items must be in stock at your local store โ€” express delivery cannot fulfill items from distribution centers or marketplace sellers
  • Driver assignment typically occurs within minutes of order confirmation โ€” live tracking is available through the Walmart app
  • Not available in all locations โ€” rural areas and markets with limited Spark driver density may not offer 2-hour windows

When to Use Express vs. Standard

Express delivery is worth the $10 premium for time-sensitive needs โ€” last-minute dinner ingredients, same-day household necessities, or items needed before an event. For non-urgent grocery orders, standard same-day or next-day delivery windows offer the same product selection without the express surcharge.

๐Ÿ“‹ Grocery Delivery

Walmart Grocery Delivery

Walmart's grocery delivery service covers the full range of fresh produce, dairy, meat, bakery, and shelf-stable grocery products available at your local Walmart store. The fulfillment team picks your order from store shelves โ€” the same items available to in-store shoppers.

Ordering Walmart Grocery Delivery

  • Browse and add items on Walmart.com or the Walmart app, selecting your local store as the fulfillment location
  • Check product availability โ€” items marked available online may not always be in stock at your specific store
  • Select a delivery window at checkout โ€” most markets offer same-day windows in 2โ€“4 hour increments
  • Substitutions: if your exact item is unavailable, Walmart's system may suggest an alternative โ€” you can approve, decline, or specify substitution preferences in your account
  • Fresh produce and temperature-sensitive items are handled with care; bags are packed by category to prevent cross-contamination

Order Minimums and Maximums

Most Walmart grocery delivery orders require a minimum of $35. There is no maximum order limit, but very large orders may require multiple delivery trips for logistical reasons. Alcohol delivery is available in select states where local regulations permit.

๐Ÿ“‹ Walmart+ Benefits

Walmart+ Membership and Delivery Benefits

Walmart+ is a $98/year or $12.95/month subscription that bundles free delivery with several other benefits, making it competitive with Amazon Prime for customers who primarily shop at Walmart.

What Walmart+ Includes

  • Free grocery and general merchandise delivery on orders over $35 (unlimited, no per-order fee)
  • Free shipping on Walmart.com orders (most items, no minimum)
  • Member prices on fuel at Walmart and Murphy USA gas stations
  • Paramount+ Essential subscription at no extra cost
  • Scan and Go in-store shopping (mobile checkout, skip the register)
  • Early access to promotions including Black Friday deals

Is Walmart+ Worth It?

Walmart+ typically pays for itself if you order delivery 8โ€“12 times per year and would otherwise pay the $7.95โ€“$9.95 per-order fee. Fuel savings and free shipping add additional value that makes the membership beneficial even for moderate delivery users. Free trials (14 days) are periodically available to evaluate the service before committing to the annual fee.

More Walmart Practice Tests

Walmart Merchandising & Pricing Strategy
Walmart Corporate Culture & Ethics
Walmart Knowledge
FREE Walmart Maintenance Test

Understanding the actual cost of Walmart delivery requires knowing which fee category applies to your order. The fee structure has multiple layers โ€” membership status, delivery speed, order size, and promotion status all affect what you pay โ€” and missing one of these variables can lead to surprise charges at checkout.

For non-Walmart+ customers, standard delivery costs $7.95โ€“$9.95 per order, with the exact amount varying by region and the specific delivery window you select. Express 2-hour delivery adds $10 on top of this, bringing the total express fee to $17.95โ€“$19.95 for non-members. Scheduled next-day delivery usually falls at the lower end of the fee range. These fees apply to each individual delivery order, not per item โ€” a large $200 grocery order pays the same flat delivery fee as a $35 minimum order.

Walmart+ membership eliminates the per-delivery fee for standard and scheduled deliveries, effectively making unlimited deliveries free as long as you meet the $35 minimum order threshold. However, the $10 express surcharge still applies to Walmart+ members who choose the 2-hour window โ€” free delivery does not include the express premium. This distinction surprises many Walmart+ subscribers who expect completely free express delivery based on marketing language.

Occasional promotions offer free delivery without membership. Walmart periodically offers free delivery on first orders, order-size promotions, and seasonal free delivery windows for non-members. These promotions are visible at checkout and on the Walmart app homepage during promotional periods. If you are a first-time Walmart delivery customer, there is often a free delivery promotion available โ€” check the current offer before paying the standard per-order fee.

For high-frequency shoppers, the Walmart+ value calculation is straightforward: at $98/year, membership pays for itself after approximately 10 standard delivery orders (at $9.95 each) compared to paying per-order fees. If you order delivery more than once per month on average, Walmart+ saves money within the first year โ€” and the additional benefits (fuel savings, free shipping, Paramount+) extend the value further beyond pure delivery economics.

One fee category that confuses many shoppers is the distinction between delivery fees and service fees. Walmart does not currently charge a separate service fee on top of the delivery fee โ€” the $7.95โ€“$9.95 is the total fee, unlike some third-party platforms that stack a service fee, small order fee, and delivery fee simultaneously. Tips are separate and voluntary, shown at checkout as a suggested amount. This cleaner fee structure makes the true cost easier to predict than competitor platforms where multiple line-item fees can double the visible delivery cost before tips are added.

Walmart Delivery vs. Alternatives: Key Considerations

Pros

  • Walmart+ free delivery is one of the most cost-effective grocery delivery memberships available โ€” $98/year versus Instacart+ at $99/year or Amazon Fresh Prime requirement
  • Walmart's pricing on groceries and general merchandise is among the lowest available, so delivery fees represent a smaller percentage of overall order value than at premium grocery retailers
  • Coverage footprint is the largest of any US grocery delivery service โ€” 4,700+ stores covering most US zip codes including many rural areas underserved by competitors
  • Same-day and express 2-hour delivery windows available in most metro areas, competitive with Amazon Fresh and Instacart on speed

Cons

  • Express 2-hour delivery carries a $10 surcharge that applies even to Walmart+ members โ€” free delivery does not mean free express delivery
  • Item availability varies by store โ€” not all products shown on Walmart.com are available for delivery from your nearest store
  • Spark delivery driver quality and reliability varies because drivers are independent contractors, not Walmart employees โ€” service consistency is not uniform
  • Fresh produce and meat quality from delivery is occasionally inconsistent โ€” some shoppers prefer selecting fresh items in person and using delivery only for shelf-stable products

Walmart's delivery growth has created significant employment opportunities both as independent delivery contractors (Walmart Spark drivers) and as in-store fulfillment associates. These are two distinct roles with different work arrangements, pay structures, and career implications โ€” understanding the difference matters for anyone considering delivery-related work at or for Walmart.

Walmart Spark delivery drivers are independent contractors who use their own vehicles to pick up orders from Walmart stores and deliver them to customer homes. Drivers apply through the Spark Driver app, not through Walmart's standard hiring process. Earnings are order-based โ€” typically $10โ€“$20 per delivery plus 100% of customer tips โ€” with no hourly minimum or benefits.

Drivers can work flexible hours, accepting or declining orders as they choose. The Spark model attracts drivers looking for flexible supplemental income, similar to DoorDash or Uber Eats, but specifically focused on Walmart order fulfillment. Completing the Spark driver application requires a background check, valid driver's license, auto insurance, and a smartphone capable of running the app.

In-store grocery pickup and delivery fulfillment associates are regular Walmart employees โ€” hourly workers who pick grocery orders from store shelves, pack them, and stage them for customer pickup or driver handoff. These are permanent part-time or full-time positions with Walmart's standard benefits package, including health insurance, 401(k), and employee discount. Starting pay varies by market but typically falls between $14โ€“$18 per hour.

Advancement into team lead or assistant manager positions within the pickup and delivery department is a common career path for associates who demonstrate reliability and performance. New Walmart associates, regardless of department, typically complete the Walmart assessment test answers as part of onboarding โ€” Pathways training that covers company culture, safety, and operational procedures.

InHome delivery associates are a distinct category โ€” Walmart employees (not contractors) who handle deliveries directly into customers' homes. These positions require a higher level of customer trust verification (more thorough background checks) and are available only in markets where InHome service operates. Pay and benefits are consistent with regular Walmart associate positions, but the role involves more direct customer interaction and independent judgment than standard pickup/fulfillment work.

For job seekers interested in any Walmart delivery or fulfillment role, preparing for the hiring assessment process is important. Standard Walmart associate positions require completing behavioral and cognitive assessments during the application process. Reviewing assessment practice test materials before applying helps candidates understand the format and types of questions they will encounter, particularly for customer service and situational judgment items that feature prominently in Walmart's evaluation process.

  • Free delivery: Walmart+ members ($98/yr or $12.95/mo) โ€” no per-order fee on orders over $35
  • Standard delivery fee: $7.95โ€“$9.95 per order for non-members
  • Express (2-hour) surcharge: $10 additional fee โ€” applies to both members and non-members
  • Minimum order: Typically $35 before fees and tips
  • Tipping: 100% goes to driver; industry norm is 15โ€“20% or $5 minimum
  • Live tracking: Available through the Walmart app once driver picks up your order
  • InHome delivery: $7/month add-on to Walmart+, delivers inside home/garage using employee drivers
  • Spark drivers: Independent contractors โ€” apply through Spark Driver app, not Walmart jobs

Getting consistent value from Walmart delivery requires a few strategic habits that experienced users develop quickly. The most impactful is timing: delivery windows in the morning and early afternoon (before noon) are typically faster and more reliably staffed than evening windows, when driver demand peaks across all gig delivery platforms simultaneously. If you have schedule flexibility, scheduling your delivery for a morning window improves both speed reliability and driver availability.

Managing substitutions proactively saves frustration. Review your substitution preferences in your Walmart account settings before each order โ€” set category-level preferences (accept any substitution, or no substitutions) based on how particular you are about specific items. For produce and fresh items, setting restrictive substitution preferences is worth it; for shelf-stable staples, accepting any equivalent substitution keeps your order complete without requiring follow-up adjustments.

Scheduling repeat orders saves time for customers who order similar items regularly. The Walmart app allows you to save order templates and set recurring delivery schedules for household staples. Recurring orders can also lock in promotional pricing and ensure your preferred delivery window is reserved โ€” particularly useful during peak periods like holidays when delivery windows fill up faster.

For customers who regularly need both in-store pickup and delivery, Walmart+ membership provides value on both channels simultaneously. Free same-day pickup (already free without membership) and free delivery (Walmart+ benefit) together make the membership cost-effective even for mixed shopping patterns. The additional Walmart+ benefits โ€” fuel discounts, free shipping, Paramount+ โ€” extend the value proposition for most households that spend regularly at Walmart across multiple shopping occasions.

Customer service issues with Walmart delivery orders are resolved through the Walmart app or website. Damaged items, missing items, or incorrect orders are typically resolved with a same-day refund or redelivery credit, with no need to return the original item for most routine issues.

Walmart's delivery return policy is generous by industry standards โ€” keeping this in mind reduces the risk concern around ordering fresh or high-value items through delivery rather than selecting them in person. The Walmart store near you remains a resource for same-day needs that delivery cannot address quickly enough or for returns of larger items that require in-person processing.

The Walmart app is your primary tool for managing every aspect of delivery โ€” placing orders, setting substitution preferences, tracking your driver in real time, adjusting tips after delivery, and accessing your order history for reorders. Keeping the app updated ensures you have access to the latest delivery windows and any promotional offers that Walmart runs periodically for members and first-time delivery customers. The app experience has improved substantially in recent years and is now comparable in reliability and feature depth to dedicated grocery delivery apps from Instacart and Amazon Fresh.

Walmart offers both delivery and curbside grocery pickup โ€” and for many shoppers, understanding when to use each service is the key to getting the best value. Curbside pickup is free for all customers with no membership required, making it the lowest-cost option for orders you can schedule ahead. Delivery adds the convenience of not leaving your home, but comes with either a per-order fee or a Walmart+ membership requirement.

The practical decision between delivery and pickup comes down to a few factors. If you are at home and mobility is limited, if the weather makes leaving inconvenient, or if you are timing delivery around a specific schedule โ€” delivery is the better choice. If you are already going to be near a Walmart or driving past one, curbside pickup eliminates both the delivery fee and the wait for a driver. Pickup is also faster in most cases, with most orders ready within 1โ€“2 hours of placement and no delivery window required.

Walmart's curbside pickup quality has improved substantially โ€” the same fulfillment associates who pick grocery delivery orders also pick curbside orders. Item quality, freshness handling, and accuracy are consistent between both channels because they share the same fulfillment workflow. The main difference is the last-mile step: whether a Spark driver brings the bags to your door, or you pull into the designated pickup area and an associate loads them into your car.

For customers who have Walmart+ membership, there is no financial reason to always prefer one channel over the other โ€” both are effectively free for standard orders. Walmart+ members often mix their usage: delivery for weekly grocery restocks, pickup for smaller fill-in runs they can combine with other errands. This hybrid approach gets the most value from the membership while keeping logistics flexible across different shopping occasions throughout the week.

One advantage delivery holds over pickup for large households is order complexity โ€” very large orders with many items are sometimes easier to handle through delivery because you avoid loading them into your own vehicle. Walmart+ InHome delivery, which places orders inside your garage or refrigerator, extends this convenience further for members in supported markets. Whether you lean toward delivery, pickup, or a combination of both, Walmart's platform handles both channels through the same app and account, making it easy to switch between options based on the specific needs of each shopping trip.

Walmart Delivery Quick-Start Checklist

Create or log into your Walmart.com account and enter your delivery address to confirm service availability in your area
Evaluate Walmart+ membership math: if you order delivery more than 8โ€“10 times per year, membership saves money over per-order fees
Set your substitution preferences in account settings before your first order to control how out-of-stock items are handled
Browse delivery windows before adding items to confirm same-day availability in your area before committing to a specific order
Tip at checkout (15โ€“20% or $5 minimum) โ€” 100% of tips go directly to your Spark driver
Enable app notifications to receive live tracking updates once your driver is on the way
Schedule morning delivery windows when possible for faster fulfillment and better driver availability
Check for free delivery promotions before paying a per-order fee โ€” first-order promotions are frequently available for new customers
For InHome delivery interest, verify service availability in your market through the Walmart+ settings in your account
For Spark driver applications, use the Spark Driver app (separate from Walmart's standard job application process)
Practice Walmart Omnichannel Customer Experience

Walmart Assessment Questions and Answers

Does Walmart deliver groceries to your home?

Yes โ€” Walmart delivers groceries directly to your home from your nearest Walmart store through its Spark delivery driver network. Standard delivery is available for orders over $35, with a $7.95โ€“$9.95 per-order fee for non-members. Walmart+ members get free unlimited standard delivery on orders over $35 as part of their $98/year membership. Express 2-hour delivery is available in most metro areas for an additional $10 surcharge. Over 4,700 Walmart stores offer delivery, covering most US zip codes.

How much does Walmart delivery cost without Walmart+?

Standard Walmart delivery without a Walmart+ membership costs $7.95โ€“$9.95 per order, varying by region and delivery window. Express 2-hour delivery adds $10 on top of the standard fee, bringing the total to $17.95โ€“$19.95 for non-members. A $35 minimum order requirement applies before fees. First-time delivery customers may be eligible for a free delivery promotion โ€” check the Walmart app or website for current offers before paying the standard per-order fee.

Is Walmart delivery free with Walmart+?

Yes โ€” Walmart+ membership includes free unlimited delivery on orders over $35. Standard and scheduled delivery windows are free with no per-order fee. However, Express 2-hour delivery carries a $10 surcharge that applies to all customers including Walmart+ members โ€” free delivery does not include the express premium. Walmart+ costs $98/year or $12.95/month and includes additional benefits: free shipping, fuel discounts at Walmart and Murphy USA gas stations, Paramount+ Essential subscription, and Scan and Go in-store checkout.

How do I tip my Walmart delivery driver?

Walmart prompts you to tip during checkout when you place your delivery order. Default options are typically 10%, 15%, 20%, or a custom amount. 100% of tips go directly to your Spark delivery driver โ€” Walmart does not retain any portion. The industry standard for grocery delivery tipping is 15โ€“20% of order total with a $5 minimum for small orders. You can modify your tip for up to 24 hours after delivery through your order history in the Walmart app if you want to adjust based on service quality.

How do I become a Walmart Spark delivery driver?

Walmart Spark delivery drivers are independent contractors who apply through the Spark Driver app, not through Walmart's standard employment application. Requirements include a valid driver's license, vehicle in good condition, auto insurance, smartphone capable of running the Spark Driver app, and successfully passing a background check. Earnings are order-based โ€” typically $10โ€“$20 per delivery plus 100% of customer tips โ€” with no hourly minimum or benefits since Spark drivers are contractors rather than Walmart employees. Driver availability in your market determines how quickly you can start accepting orders after approval.
Try Walmart Aptitude Assessment Practice
โ–ถ Start Quiz