Supplier and Vendor Relations Flashcards

A supplier consistently delivers shipments two days late, disrupting store stock. What is the most appropriate first step at Walmart?

Answer: Document the issue and communicate it through the supplier scorecard process

Walmart uses supplier scorecards to track and address performance issues like on-time delivery before escalating.

What does Walmart's 'On-Time, In-Full' (OTIF) program primarily measure?

Answer: Whether suppliers deliver complete orders by the scheduled date

OTIF measures supplier delivery accuracy and timeliness to keep shelves stocked.

A new vendor wants to sell products at Walmart. Which platform do they typically use to apply?

Answer: Walmart Supplier Center / Retail Link

Walmart manages supplier onboarding and data through Retail Link and the Supplier Center.

Why is honesty in reporting supplier issues important in vendor relations?

Answer: Accurate data helps both Walmart and suppliers improve and maintain trust

Truthful reporting maintains trust and enables data-driven improvements for both parties.

A supplier offers a buyer expensive gifts to secure shelf space. How should the buyer respond?

Answer: Decline and report it per Walmart's ethics policy

Walmart's ethics policy prohibits accepting gifts that could improperly influence business decisions.

What is a key benefit of strong, collaborative supplier relationships for Walmart?

Answer: Better product availability and cost efficiency

Collaborative supplier relationships improve availability and lower costs, benefiting customers.

How does Walmart typically share point-of-sale and inventory data with suppliers?

Answer: Through Retail Link

Retail Link gives suppliers real-time sales and inventory data to manage replenishment.