Mixed Deck — All Walmart Topics Flashcards

Find the next number: 100, 90, 81, 73, ___?

Answer: 66

The differences decrease by one each step (10, 9, 8, 7), so 73 minus 7 equals 66.

What is the 'perfect order rate' metric and what does it measure?

Answer: The percentage of orders with no errors from placement through delivery

Perfect order rate measures the percentage of orders delivered complete, on time, undamaged, and with accurate documentation.

Keeping fire exits and emergency aisles clear of pallets and trash is important because:

Answer: They must allow safe, fast evacuation

Clear exits ensure customers and staff can evacuate quickly in an emergency.

A forklift operator sees a blocked emergency exit in the warehouse. What should they do?

Answer: Stop and clear or report the blockage immediately

Blocked exits are a serious safety hazard and must be cleared or reported at once.

What is the correct way to use a fire extinguisher, following the PASS method?

Answer: Pull, Aim, Squeeze, Sweep

PASS stands for Pull the pin, Aim at the base, Squeeze the handle, Sweep side to side.

When a product's shelf tag shows a 'rollback' price, what does it indicate?

Answer: A temporary reduction below the regular price

A rollback is a temporary lowering of an item's price for a limited time.

A belt-driven exhaust fan is making a squealing noise. What is the most probable cause?

Answer: The belt is loose, worn, or glazed

Squealing from belt-driven equipment typically indicates a loose, worn, or glazed belt that is slipping on the pulleys.

What percentage of March's aircraft had cargo values of $3.99 or less?

Answer: 44.60%

Explanation: March's total number of aircraft was 570. less than or equal to 3.99 tons when carrying by air 127+127 = 254 254 / 570 x 100 = 44.6%

What does effective communication between buyers and suppliers most help prevent?

Answer: Misunderstandings, stockouts, and compliance issues

Clear communication prevents misunderstandings, supply gaps, and compliance problems.

Preventive maintenance is best described as:

Answer: Scheduled servicing to prevent breakdowns

Preventive maintenance is planned, routine servicing to avoid unexpected failures.

What should you offer first in exchange for a return?

Answer: Replacement

In many customer service scenarios, especially when an item is defective or incorrect, offering a replacement is often the preferred first solution. This allows the customer to still receive the desired product, potentially avoiding a lost sale for the company, before resorting to a full refund. Order cancellation is not applicable for an item that needs to be returned.

If a cashier scans 15 items per minute, how many items are scanned in 4 minutes?

Answer: 60

15 items times 4 minutes equals 60 items.

Before plugging in a floor buffer, what should a maintenance associate inspect?

Answer: The power cord for cuts or fraying

Checking the cord for damage prevents electrical shock and equipment failure.

A shipment of 144 items is packed into cases of 12. How many cases are needed?

Answer: 12

144 divided by 12 equals 12 cases.

A commercial refrigeration unit's defrost cycle is not initiating automatically. What components should you check?

Answer: The defrost timer, defrost heater, and defrost termination thermostat

The defrost cycle depends on three key components: the timer that initiates it, the heater that melts ice, and the thermostat that ends the cycle.

What is 15% of 200?

Answer: 30

15% of 200 is 0.15 times 200, which equals 30.

What is an 'electronic data interchange' (EDI) and why is it critical for Walmart's vendor relationships?

Answer: A standardized electronic system for exchanging business documents like purchase orders, invoices, and shipping notices between trading partners

EDI automates the exchange of business documents, enabling the speed and accuracy required for Walmart's supply chain scale.

Which of the following is not correct?

Answer: If an item is delivered late, the customer will automatically receive a discount.

While Walmart strives for timely delivery, an automatic discount for late delivery is not a standard, universal policy. Customers can specify shipping addresses, return items to stores, and policy exceptions can sometimes be made by customer service. Therefore, the statement that customers *automatically* receive a discount for late delivery is generally incorrect.

What is the purpose of a backflow preventer in a commercial plumbing system?

Answer: To prevent contaminated water from flowing back into the potable water supply

Backflow preventers protect the public water supply from contamination caused by pressure changes in the plumbing system.

A conveyor belt at a Walmart distribution center keeps slipping under load. What is the most likely first thing a maintenance technician should check?

Answer: Belt tension and alignment

Belt slippage under load is most commonly caused by improper tension or misalignment.