Aptitude Assessment Test Flashcards
6 cards from real Walmart practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Aptitude Assessment Test flashcards as text
A customer wants to return an item purchased 45 days ago. Store policy allows returns within 90 days with a receipt. The customer has a receipt but the item is opened. What should you do?
Answer: Accept the return following the standard policy
The return falls within the 90-day window and the customer has a receipt. Opened items are generally still eligible for return under standard policy.
You need to stock 48 cases of soup on a shelf that holds 8 cases per row. How many full rows will you fill?
Answer: 6 rows
48 divided by 8 equals 6 full rows.
A product is marked at $12.99 but the shelf tag shows $10.99. A customer brings it to checkout. What is the correct action?
Answer: Charge $10.99 as shown on the shelf tag
Walmart's pricing policy generally honors the lower shelf price when there is a discrepancy, as the shelf tag represents the current advertised price.
You are asked to calculate the percentage discount on an item originally priced at $80 now selling for $60. What is the discount percentage?
Answer: 25%
The discount is $20. $20 divided by $80 equals 0.25, or 25%.
During a busy holiday shift, three tasks need attention: a spill in aisle 5, a customer needing help at electronics, and a delivery truck waiting to unload. What should you prioritize first?
Answer: Clean the spill in aisle 5
Safety hazards must be addressed immediately. A spill presents a slip-and-fall risk that takes priority over customer service and receiving tasks.
A vendor delivers 15 cases but the purchase order specifies 18 cases. What should you do?
Answer: Accept the 15 cases and file a shortage report
You should accept what was delivered and document the shortage so the discrepancy can be resolved through proper channels.