Virtual Assistant Professional Ethics and Security 5

Question 1

A client's account shows a login from an unfamiliar country at 3 a.m. Your first action should be:

Accepted Answer

Reset the password, enable 2FA, and alert the client

Answer

A suspicious login signals possible compromise, so reset credentials, enable 2FA, and notify the client immediately.

Question 2

Under data privacy principles, you should collect client customer data:

Accepted Answer

Only what is necessary for the agreed task

Answer

Data minimization means collecting only what is necessary for the agreed purpose.

Question 3

A friend offers you a 'free' premium software cracked download to use for client work. You should:

Accepted Answer

Decline and use properly licensed software

Answer

Pirated software is illegal and often carries malware that endangers client data, so use licensed tools.

Question 4

Which statement about non-disclosure agreements (NDAs) is correct?

Accepted Answer

They legally bind you to keep specified information confidential

Answer

An NDA is a legally binding contract requiring you to keep the specified information confidential.

Question 5

To reduce the risk of unauthorized access if your laptop is stolen, you should:

Accepted Answer

Enable full-disk encryption and a strong device password

Answer

Full-disk encryption with a strong password keeps client data unreadable if the device is stolen.

Virtual Assistant Practice Test