Virtual Assistant Professional Ethics and Security 3

Question 1

A client shares confidential business plans with you. Under a typical confidentiality agreement, you may:

Accepted Answer

Use the information only to perform the agreed work

Answer

Confidential information may only be used to perform the agreed-upon work, nothing more.

Question 2

You realize you accidentally sent Client A's invoice to Client B. The best response is to:

Accepted Answer

Notify both clients promptly and request deletion of the misdirected email

Answer

Promptly disclosing the data leak and requesting deletion limits harm and maintains trust.

Question 3

Which password practice is strongest for managing dozens of client accounts?

Accepted Answer

Unique, long passwords generated and stored in a password manager

Answer

Unique generated passwords in a manager prevent one breach from compromising every account.

Question 4

A potential client offers double pay to scrape personal data from a competitor's private database. You should:

Accepted Answer

Refuse because unauthorized access and data theft are illegal

Answer

Accessing a private database without authorization is illegal and unethical regardless of pay.

Question 5

Regularly updating software and operating systems mainly helps by:

Accepted Answer

Patching known security vulnerabilities that attackers exploit

Answer

Updates patch known vulnerabilities, closing entry points that attackers exploit.

Virtual Assistant Practice Test