Virtual Assistant Online Terminologies 3

Question 1

What does 'SEO' stand for?

Accepted Answer

Search Engine Optimization

Answer

SEO is the practice of improving a site's visibility in search engine results.

Question 2

What is a 'CRM' system used for?

Accepted Answer

Managing customer relationships and interactions

Answer

A Customer Relationship Management system tracks and manages a company's customer data and interactions.

Question 3

In emails, what does 'CC' mean?

Accepted Answer

Carbon Copy — sending a visible copy to additional recipients

Answer

CC ('Carbon Copy') sends a copy of an email to other recipients who can all see each other.

Question 4

What does 'BCC' allow you to do in an email?

Accepted Answer

Send a copy to recipients hidden from others

Answer

BCC ('Blind Carbon Copy') sends copies to recipients without revealing them to others.

Question 5

What is a 'URL'?

Accepted Answer

The web address that locates a resource online

Answer

A Uniform Resource Locator is the address used to access a webpage or file online.

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