UX User Interviews

Question 1

What is the primary purpose of a semi-structured interview in UX research?

Accepted Answer

To allow flexibility while covering key topics

Answer

Semi-structured interviews use a guide with key questions but allow the researcher to probe and explore unexpected topics as they arise.

Question 2

Which technique helps a UX researcher avoid leading the participant during an interview?

Accepted Answer

Neutral open-ended questions

Answer

Neutral open-ended questions invite participants to share their own perspective without steering them toward a particular answer.

Question 3

When a participant goes off-topic during an interview, the best approach is to:

Accepted Answer

Listen briefly, then gently redirect with a transition phrase

Answer

Briefly acknowledging the digression before redirecting shows respect for the participant while keeping the session productive.

Question 4

What does 'probing' mean in the context of user interviews?

Accepted Answer

Asking follow-up questions to get deeper insight

Answer

Probing involves asking follow-up questions like 'Can you tell me more about that?' to uncover richer, more detailed responses.

Question 5

How many participants is typically sufficient for qualitative user interviews to reach thematic saturation?

Accepted Answer

5-8

Answer

Research by Nielsen Norman Group suggests 5-8 participants often reveal most major themes in qualitative studies, though complex topics may require more.

UX - Researcher Practice Test

UX - Researcher Practice Test

UX User Interviews