UX Usability Testing

Question 1

What is the primary goal of moderated usability testing?

Accepted Answer

To observe how real users interact with a product while guiding them

Answer

Moderated usability testing involves a researcher observing and sometimes prompting participants to reveal usability issues in real time.

Question 2

What distinguishes unmoderated usability testing from moderated testing?

Accepted Answer

Participants complete tasks independently without a researcher present

Answer

In unmoderated testing, participants complete assigned tasks on their own, often using a tool like UserZoom, which records behavior automatically.

Question 3

What is a 'task scenario' in a usability test?

Accepted Answer

A realistic narrative that gives participants context for completing a task

Answer

A task scenario frames a task in a realistic context, making it easier for participants to understand what they should try to accomplish.

Question 4

Which metric measures the percentage of participants who successfully complete a given task?

Accepted Answer

Task completion rate

Answer

Task completion rate is a binary or partial-credit metric that shows what proportion of participants accomplished the intended goal.

Question 5

What does 'time on task' measure in a usability test?

Accepted Answer

How long a participant takes to complete a specific task

Answer

Time on task is an efficiency metric that records how long users need to complete a task, with shorter times generally indicating better usability.

UX - Researcher Practice Test