Mental Health and Behavioral Support Flashcards
6 cards from real UNAR practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Mental Health and Behavioral Support flashcards as text
How should a CNA respond to a resident with dementia who is confused and agitated?
Answer: Speak calmly, redirect attention, validate feelings, and maintain a safe environment
Calm redirection and validation are more effective than confrontation for managing confusion and agitation in dementia.
What is sundowning in dementia care?
Answer: Increased confusion and agitation that occurs in the late afternoon and evening
Sundowning is common in dementia patients and may be related to fatigue, reduced lighting, and disruption of circadian rhythms.
What is reality orientation?
Answer: Techniques to help confused residents maintain awareness of time, place, and person
Reality orientation uses environmental cues, calendars, clocks, and gentle reminders to help residents stay oriented.
How should a CNA handle a resident who is crying?
Answer: Offer comfort, listen empathetically, provide privacy, and report to the nurse
Emotional support through presence, empathetic listening, and reporting helps address the underlying cause.
What is validation therapy?
Answer: Acknowledging and accepting a confused resident's feelings and reality rather than correcting them
Validation therapy respects the emotional truth of what a confused person is experiencing rather than forcing reality correction.
What are the stages of grief and how should a CNA respond?
Answer: Denial, anger, bargaining, depression, acceptance — provide empathetic support at each stage
The Kubler-Ross stages describe common grief responses; CNAs support residents by being present and empathetic at each stage.
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