UK PCV Theory Driver Attitude and Awareness Questions and Answers

Question 1

A passenger is complaining loudly about the service while you are navigating a busy city centre. What is the most professional and safest course of action to take?

Accepted Answer

Acknowledge the passenger calmly, state you will address their complaint when it is safe to do so, and focus on driving.

Answer

Stop the bus immediately in the live traffic lane to resolve the issue.

Answer

Engage in a detailed argument with the passenger to prove your point.

Answer

Ignore the passenger completely and turn up the radio to drown them out.

Question 2

What is the legal blood alcohol concentration (BAC) limit for a professional PCV driver while on duty in the UK?

Accepted Answer

20 milligrammes of alcohol per 100 millilitres of blood.

Answer

50 milligrammes of alcohol per 100 millilitres of blood.

Answer

80 milligrammes of alcohol per 100 millilitres of blood.

Answer

35 milligrammes of alcohol per 100 millilitres of blood.

Question 3

Which of the following is a key principle of 'eco-safe' driving that improves fuel efficiency and passenger comfort?

Accepted Answer

Anticipating the road ahead to avoid unnecessary acceleration and braking.

Answer

Using the brakes firmly and late to minimise time spent slowing down.

Answer

Accelerating rapidly to get up to the speed limit as quickly as possible.

Answer

Keeping the engine running during all scheduled stops to maintain temperature.

Question 4

You are driving on a dual carriageway when a car suddenly pulls out from a side road into your path, forcing you to brake sharply. What is the most appropriate attitude to adopt immediately after this near-miss incident?

Accepted Answer

Remain calm, focus on maintaining a safe space around your vehicle, and continue your journey professionally.

Answer

Sound your horn and flash your lights continuously to express your anger.

Answer

Attempt to catch up with the other vehicle to confront the driver.

Answer

Pull over at the next opportunity to report the other driver to your company.

Question 5

What does the term 'defensive driving' primarily mean for a PCV driver?

Accepted Answer

Being prepared for the potential mistakes of other road users and planning ahead.

Answer

Assuming that other road users will always follow the Highway Code.

Answer

Driving at a speed consistently below the posted limit.

Answer

Only indicating your intentions at the very last moment to surprise other drivers.

Question 6

Under UK law, which of the following actions involving a hand-held mobile phone is legally permissible for a PCV driver while the engine is running and the vehicle is stationary in traffic?

Accepted Answer

None of the above; using a hand-held device is illegal in these circumstances.

Answer

Checking text messages.

Answer

Making a brief phone call.

Answer

Reprogramming a sat-nav application.

A passenger is complaining loudly about the service while you are navigating a busy city centre.What is the most professional and safest course of action to take?

A passenger is complaining loudly about the service while you are navigating a busy city centre.
What is the most professional and safest course of action to take?