TSS TSS Crisis Intervention & De-escalation Questions and Answers

Question 1

What is the primary goal of crisis intervention in trauma-informed care?

Accepted Answer

Restore the individual to at least their pre-crisis level of functioning

Answer

Crisis intervention aims to stabilize the individual and restore them to at least their pre-crisis level of functioning, not to provide long-term therapy.

Question 2

Which model of crisis intervention identifies seven stages including assessment, establishing rapport, identifying problems, exploring feelings, generating alternatives, developing an action plan, and follow-up?

Accepted Answer

Roberts' Seven-Stage Crisis Intervention Model

Answer

Roberts' Seven-Stage Crisis Intervention Model is a widely used framework that outlines seven sequential stages from initial assessment through follow-up.

Question 3

During a crisis intervention, a TSS practitioner uses open-ended questions, reflects feelings, and avoids interrupting. This set of behaviors is best described as:

Accepted Answer

Active listening

Answer

Active listening encompasses open-ended questions, reflection of feelings, and non-interruption to build rapport and gather accurate information during crisis.

Question 4

Critical Incident Stress Management (CISM) is primarily designed to:

Accepted Answer

Prevent and mitigate the impact of traumatic stress on responders and survivors

Answer

CISM is a comprehensive, multi-component crisis intervention system designed to prevent and mitigate the psychological impact of traumatic stress.

Question 5

In the ABC model of crisis intervention, 'A' refers to:

Accepted Answer

Affect — exploring the individual's emotional state and distress

Answer

In the ABC Model, 'A' stands for Achieving contact and Affect, focusing on the individual's emotional experience and establishing initial connection.

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TSS TSS Crisis Intervention & De-escalation Questions and Answers