TOEIC Short Conversations Analysis (Part 3) Questions and Answers

Question 1

Man: 'Excuse me, I think I left my briefcase in the conference room. Has anyone turned one in?'
Woman: 'Let me check the log. What does it look like?'
Man: 'It's a black leather briefcase with the initials 'T.G.' on the handle.'
Woman: 'Ah, yes. A member of the cleaning staff found it about an hour ago. You'll just need to sign this form to claim it.'

Question: What will the man most likely do next?

Accepted Answer

Sign a document

Answer

Go to the conference room

Answer

Describe the contents of the briefcase

Answer

Call the cleaning staff

Question 2

Woman: 'Hi, I'd like to return this coffeemaker. I received it as a gift, but I already have one.'
Man: 'I see. Do you have the gift receipt?'
Woman: 'No, I'm afraid I don't. Is that a problem?'
Man: 'Unfortunately, without a receipt, I can only offer you store credit for the current selling price.'

Question: What is the woman's problem?

Accepted Answer

She does not have a receipt.

Answer

The coffeemaker is broken.

Answer

The store is out of stock.

Answer

She wants a cash refund.

Question 3

Man: 'The clients from Germany are arriving on Wednesday for the factory tour. Has their transportation from the airport been arranged?'
Woman: 'Yes, I booked a shuttle service for them. However, they just informed me that their flight was delayed by three hours.'
Man: 'That means they'll miss the scheduled start of the tour. Please call the shuttle service and reschedule the pick-up time. Also, let the factory manager know we'll be starting late.'

Question: What does the man ask the woman to do?

Accepted Answer

Change a transportation booking

Answer

Cancel the factory tour

Answer

Book a different hotel

Answer

Meet the clients at the airport

Question 4

Woman: 'I'm looking at the budget for the annual company picnic. It seems the catering costs are much higher than last year.'
Man: 'I noticed that too. I think it's because we requested the premium barbecue package.'
Woman: 'That must be it. To stay within budget, maybe we should switch to the standard package. It's still a great menu.'
Man: 'That's a good idea. I doubt anyone will mind, as long as the food is good.'

Question: What are the speakers mainly discussing?

Accepted Answer

Reducing event expenses

Answer

Finding a new venue

Answer

Inviting more guests

Answer

Changing the event date

Question 5

Man: 'Hello, I have a 2:30 appointment for an oil change for my car.'
Woman: 'Certainly, sir. I can get you checked in. It looks like the service will take about 45 minutes. You're welcome to wait in our lounge area.'
Man: 'Great. Is there Wi-Fi available in the lounge?'
Woman: 'Yes, there is. The network name and password are on the sign by the coffee machine.'

Question: Where will the conversation most likely take place?

Accepted Answer

At an automotive service center

Answer

At a car rental agency

Answer

At a gas station

Answer

At a coffee shop

Question 6

Woman: 'Mr. Tanaka, this is Sarah from building maintenance. We need to shut off the water on the fifth floor for about an hour this afternoon to repair a leak.'
Man: 'An hour? Okay, but can you tell me exactly when? I have a client meeting in my office at 3 PM.'
Woman: 'We're planning to start the work at 1 PM, so it should be finished long before your meeting.'
Man: 'Excellent. Thank you for letting me know.'

Question: What is the main purpose of the woman's call?

Accepted Answer

To inform about a service interruption

Answer

To reschedule a meeting

Answer

To request a repair

Answer

To ask for directions