TLC Fare & Payment Procedures 3

Question 1

Under TLC rules, what must a yellow taxi driver do if a passenger's credit card is declined during payment?

Accepted Answer

Ask the passenger for an alternative payment method calmly

Answer

If a credit card is declined, drivers must calmly ask the passenger for an alternative form of payment; drivers may not coerce, threaten, or detain passengers.

Question 2

What is the TLC improvement surcharge added to every metered NYC yellow taxi fare?

Accepted Answer

$0.30

Answer

A $0.30 improvement surcharge is added to every metered yellow taxi trip to fund taxi industry improvements.

Question 3

A passenger requests a receipt after paying cash for a yellow taxi ride. The driver says he ran out of receipt paper. What should the driver do?

Accepted Answer

Provide written trip details or direct the passenger to request a receipt from TLC

Answer

Drivers are required to provide receipts on request; if unable to print one, they should provide written trip details and inform the passenger they can request a receipt through TLC.

Question 4

Under TLC regulations, can a NYC yellow taxi driver refuse to accept payment by debit card?

Accepted Answer

No, debit cards must always be accepted

Answer

TLC rules mandate that yellow taxi drivers must accept debit cards at all times; refusal is a violation subject to fines and license suspension.

Question 5

What surcharges apply to a NYC yellow taxi metered fare during Monday–Friday, 5:00 PM peak hours?

Accepted Answer

Both the peak hour surcharge ($1.00) and MTA surcharge ($0.50)

Answer

During weekday peak hours, the $1.00 peak hour surcharge applies along with the mandatory $0.50 MTA State surcharge on every metered fare.

(TLC) Taxi and Limousine Commission Practice Test

(TLC) Taxi and Limousine Commission Practice Test

TLC Fare & Payment Procedures 3