TLC Fare & Payment Procedures 3

Question 1

Under TLC rules, what must a yellow taxi driver do if a passenger's credit card is declined during payment?

Accepted Answer

Ask the passenger for an alternative payment method calmly

Answer

Demand cash immediately and threaten to call police

Answer

Lock the doors until payment is received

Answer

Drive the passenger to an ATM regardless of their wishes

Question 2

What is the TLC improvement surcharge added to every metered NYC yellow taxi fare?

Accepted Answer

$0.30

Answer

$0.10

Answer

$0.20

Answer

$0.50

Question 3

A passenger requests a receipt after paying cash for a yellow taxi ride. The driver says he ran out of receipt paper. What should the driver do?

Accepted Answer

Provide written trip details or direct the passenger to request a receipt from TLC

Answer

Apologize and drive away since receipts are optional

Answer

Provide the passenger with the driver's name and license number verbally

Answer

Tell the passenger to contact the taxi company for a receipt

Question 4

Under TLC regulations, can a NYC yellow taxi driver refuse to accept payment by debit card?

Accepted Answer

No, debit cards must always be accepted

Answer

Yes, if the fare is under $5

Answer

Yes, if the card reader is broken and reported to TLC

Answer

Yes, during nighttime hours

Question 5

What surcharges apply to a NYC yellow taxi metered fare during Monday–Friday, 5:00 PM peak hours?

Accepted Answer

Both the peak hour surcharge ($1.00) and MTA surcharge ($0.50)

Answer

Night surcharge only ($0.50)

Answer

Peak hour surcharge only ($1.00)

Answer

No surcharges apply during peak hours

Question 6

A passenger wants to pay a $22.00 yellow taxi fare using two different credit cards, splitting the charge. What must the driver do?

Accepted Answer

Refuse, as TLC only allows one payment method per trip

Answer

Accept the split payment as TLC rules require accommodating passenger payment needs

Answer

Charge a $2.00 processing fee for the extra card

Answer

Require the passenger to use cash if they want to split payment

Question 7

Which of the following is a TLC violation related to fare collection?

Accepted Answer

Refusing to accept a $100 bill for a $12 fare

Answer

Accepting a tip greater than 30% of the fare

Answer

Engaging the meter before the passenger is fully seated

Answer

Charging a passenger extra tolls that were actually incurred during the trip