TLC Fare & Payment Procedures 2

Question 1

If a passenger disputes a fare charged by a NYC yellow taxi driver, where should they file a complaint?

Accepted Answer

The NYC Taxi and Limousine Commission (TLC)

Answer

Fare disputes and passenger complaints against TLC-licensed drivers are handled by the NYC Taxi and Limousine Commission.

Question 2

Can a NYC yellow taxi driver charge a passenger extra for luggage placed in the trunk?

Accepted Answer

No, there is no extra charge for luggage

Answer

TLC rules prohibit yellow taxi drivers from charging any additional fare for passenger luggage, regardless of quantity or size.

Question 3

What information must be displayed on the payment processing screen inside a NYC yellow taxi?

Accepted Answer

The fare breakdown, tip options, and payment methods accepted

Answer

TLC-approved payment systems must display the fare breakdown, suggested tip percentages, and accepted payment methods to ensure transparency for passengers.

Question 4

What is the per-unit NYC yellow taxi meter rate for slow traffic or when the vehicle is stopped?

Accepted Answer

$0.70 per 60 seconds

Answer

When the taxi is slow or stopped, the meter charges $0.70 per 60 seconds (one unit per minute of waiting time).

Question 5

A passenger pays a $15.00 metered fare with a $20 bill. What must the driver do?

Accepted Answer

The driver must offer correct change of $5.00

Answer

TLC rules require drivers to provide accurate change; a driver cannot keep change without the passenger's consent as a tip.

(TLC) Taxi and Limousine Commission Practice Test

(TLC) Taxi and Limousine Commission Practice Test

TLC Fare & Payment Procedures 2