A training manual states: 'De-escalation techniques should be the first approach when dealing with agitated individuals who do not pose an immediate threat.' A trooper encounters a visibly upset man yelling on a sidewalk but making no threatening gestures. The BEST initial response is:
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A
Immediately restrain the man to prevent escalation
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B
Use de-escalation techniques as the first approach
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C
Leave the scene and wait for backup before engaging
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D
Issue a disorderly conduct citation without verbal engagement