SPHR Performance Management 2

Question 1

An organization shifts from annual performance reviews to continuous performance conversations. The PRIMARY benefit of this change is:

Accepted Answer

Providing timely feedback that enables faster performance correction

Answer

Continuous feedback allows employees to make real-time adjustments, addressing performance issues before they compound over a full year.

Question 2

Which legal principle is most directly violated when a performance appraisal system produces disparate impact on a protected class?

Accepted Answer

Title VII of the Civil Rights Act of 1964

Answer

Title VII prohibits employment practices, including performance evaluations, that produce adverse outcomes for members of protected classes without business justification.

Question 3

When calibrating performance ratings across departments, the PRIMARY goal is to:

Accepted Answer

Promote consistency and fairness in how ratings are applied across the organization

Answer

Calibration sessions align managers on performance standards to ensure ratings reflect consistent criteria rather than individual manager leniency or harshness.

Question 4

Which performance management model is characterized by separating 'performance development' from 'performance evaluation' to reduce bias in compensation decisions?

Accepted Answer

Split-process performance management

Answer

Split-process models decouple developmental conversations from evaluative ones, allowing employees to be more open during coaching without fear of pay consequences.

Question 5

A senior HR manager discovers that leniency bias is widespread across the organization's performance ratings. The BEST corrective action is to:

Accepted Answer

Provide calibration training for managers and implement peer review of ratings

Answer

Calibration training and peer review of ratings address the root cause of leniency bias by creating accountability and shared standards among raters.

SPHR - Senior Professional in Human Resources Practice Test

SPHR - Senior Professional in Human Resources Practice Test

SPHR Performance Management 2