Case Management & Service Coordination Flashcards
7 cards from real Social Work practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Case Management & Service Coordination flashcards as text
Which of the following best describes the strengths-based perspective in case management?
Answer: Identifying and mobilizing client and community assets to address needs
The strengths-based perspective emphasizes building on client and community resources and capacities rather than focusing on deficits.
In case management, 'monitoring' refers to:
Answer: Reviewing client progress and ensuring services are being delivered as planned
Monitoring involves regularly checking whether services are being delivered appropriately and whether clients are progressing toward their goals.
A case manager discovers a client's current housing program is not meeting their needs. The best next step is to:
Answer: Reassess the client's needs and modify the service plan accordingly
Case managers should continuously assess client needs and adjust service plans when current services are not meeting those needs.
What is the primary purpose of a needs assessment in case management?
Answer: To identify the client's presenting needs, strengths, and available resources
A needs assessment systematically identifies client needs, strengths, and available resources to inform individualized service planning.
When coordinating services with multiple providers, a case manager must first:
Answer: Obtain client informed consent before sharing information
Obtaining informed consent before sharing client information with other providers is both an ethical obligation and a legal requirement.
The 'medical model' of case management primarily emphasizes:
Answer: Diagnosis and treatment of individual pathology
The medical model focuses on identifying and treating individual disorders or pathology rather than addressing broader social or environmental factors.
Which of the following is a defining characteristic of person-centered planning in case management?
Answer: The individual directs their own planning process with support from their team
Person-centered planning places the individual at the center of the process, emphasizing their preferences, goals, and right to self-determination.
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Sources & references
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