Social Work Case Management & Service Coordination 3

Question 1

Case management with older adults frequently involves coordination with which community organization?

Accepted Answer

Area Agencies on Aging (AAA)

Answer

Head Start programs

Answer

Child Protective Services

Answer

Juvenile justice diversion programs

Question 2

A social worker using a trauma-informed approach in case management would:

Accepted Answer

Recognize trauma's impact and integrate safety, trust, and empowerment into all service delivery

Answer

Avoid discussing trauma to prevent re-traumatization during sessions

Answer

Focus exclusively on behavioral change interventions

Answer

Require clients to fully disclose past trauma before receiving services

Question 3

Which legislation most significantly expanded civil rights protections and shaped case management services for individuals with disabilities?

Accepted Answer

The Americans with Disabilities Act (ADA) of 1990

Answer

The Social Security Act of 1935

Answer

The Title XX Social Services Block Grant of 1974

Answer

The Community Mental Health Act of 1963

Question 4

In case management, the 'advocacy' role involves:

Accepted Answer

Supporting and representing clients in accessing their rights and needed resources

Answer

Making service decisions on behalf of the client

Answer

Providing direct therapeutic counseling

Answer

Conducting research to identify community service gaps

Question 5

A case manager notices that multiple clients cannot access a needed service due to a systemic barrier. The most professionally appropriate response is to:

Accepted Answer

Engage in systems-level advocacy to address the root cause of the barrier

Answer

Accept the limitation as an unchangeable reality

Answer

Refer clients to a less appropriate alternative service

Answer

Close the cases where services cannot be accessed

Question 6

What is the primary purpose of a transition plan for youth aging out of the foster care system?

Accepted Answer

To prepare young adults for self-sufficiency by identifying housing, employment, and education supports

Answer

To document reasons for placement changes during care

Answer

To outline reunification goals with biological parents

Answer

To establish legal guardianship arrangements for the youth

Question 7

Which of the following best describes 'continuity of care' in case management?

Accepted Answer

Seamless coordination of services across providers, settings, and time to meet ongoing client needs

Answer

Ensuring clients receive the same services indefinitely regardless of changing needs

Answer

Limiting the number of service providers to reduce client confusion

Answer

Restricting client access to specialized or intensive services