Case Management & Service Coordination Flashcards

What is the primary goal of case management in social work?

Answer: To coordinate services and resources to meet individualized client needs

Case management focuses on coordinating and linking clients to appropriate services across systems to meet their individualized needs.

In case management, the 'broker' role primarily involves:

Answer: Linking clients to appropriate community resources and services

The broker role focuses on connecting clients with needed community resources rather than providing direct services.

Which model of case management is most intensive and integrates both coordination and direct therapeutic services?

Answer: Clinical case management model

Clinical case management integrates direct therapeutic services with coordination, making it more intensive than purely administrative models.

What does 'wraparound services' refer to in case management?

Answer: A comprehensive, individualized approach that coordinates multiple services around a client and family

Wraparound is a collaborative, team-based planning process that builds a coordinated array of individualized services around the client and their family.

When developing a service plan with a client who has multiple needs, best practice requires the social worker to:

Answer: Develop the plan collaboratively with the client, incorporating their goals and strengths

Best practice emphasizes client-centered, collaborative service planning that respects self-determination and builds on strengths.

The Assertive Community Treatment (ACT) model is primarily designed for:

Answer: Individuals with serious and persistent mental illness

ACT was developed specifically to provide comprehensive, community-based services to individuals with serious mental illness who have difficulty engaging with traditional service systems.

Discharge planning in hospital social work primarily involves:

Answer: Preparing clients for a safe transition to appropriate post-discharge care and services

Discharge planning ensures clients move safely from the hospital setting to appropriate post-discharge services and community supports.