Skills and Competency Leadership and Management 2

Question 1

What is 'delegation' in management?

Accepted Answer

Assigning responsibility and authority for tasks to subordinates

Answer

Delegation involves a manager assigning specific responsibilities and the authority needed to accomplish them to team members.

Question 2

Which conflict resolution style seeks a win-win outcome for all parties?

Accepted Answer

Collaboration

Answer

Collaboration in conflict resolution works toward a solution that fully satisfies the concerns of all parties involved.

Question 3

What does SMART stand for in the context of goal-setting?

Accepted Answer

Specific, Measurable, Achievable, Relevant, Time-bound

Answer

SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound, providing a clear framework for effective goal-setting.

Question 4

What is the purpose of a performance appraisal?

Accepted Answer

To evaluate and document employee performance against set standards

Answer

Performance appraisals formally assess an employee's work relative to expectations, informing decisions on development, compensation, and promotion.

Question 5

Which management function involves monitoring progress and correcting deviations from the plan?

Accepted Answer

Controlling

Answer

The controlling function of management involves tracking performance, comparing it against goals, and taking corrective action when necessary.

Skills and Competency Practice Test