You discover that two team members have been withholding information from each other due to a past disagreement, which is now harming project quality. What is the FIRST step?
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A
Reassign one of them to a different project to remove the friction.
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B
Meet with each person separately to understand the origin of the conflict before facilitating a joint conversation.
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C
Send the whole team an email emphasizing the importance of information sharing.
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D
Report the situation to HR as a conduct issue.