SAM Software Procurement & Vendor Management 4

Question 1

Which license metric model is MOST advantageous for an organization with highly variable software usage patterns across the year?

Accepted Answer

Concurrent user or consumption-based licensing

Answer

Concurrent or consumption-based licensing allows organizations to pay only for actual usage, reducing waste when demand fluctuates seasonally or by project.

Question 2

A company is renewing a large ERP license agreement. The vendor insists on including automatic price escalation of 7% per year. What is the BEST negotiation response?

Accepted Answer

Counter-propose a CPI-linked cap (e.g., max 3%) or a fixed price guarantee for the term

Answer

Linking escalation to a verifiable index like CPI or negotiating a fixed cap provides predictability and prevents unconstrained price increases.

Question 3

What is the purpose of a software vendor scorecard in SAM?

Accepted Answer

To objectively measure vendor performance against contractual SLAs and relationship health metrics

Answer

Vendor scorecards track performance KPIs such as uptime, support response time, and roadmap delivery, enabling data-driven renewal and renegotiation decisions.

Question 4

Under ITAM best practices, which document should be maintained to record every software entitlement the organization holds?

Accepted Answer

Software Entitlement Register

Answer

A Software Entitlement Register records all license rights purchased, including quantities, metrics, and contract terms, forming the foundation of effective license position management.

Question 5

A vendor is offering a perpetual license with a mandatory first-year maintenance fee and optional renewals thereafter. What SAM risk does this create?

Accepted Answer

The organization may lose support and security patches if maintenance lapses

Answer

Without active maintenance, organizations lose access to security updates and patches, creating vulnerability exposure even though the perpetual license itself remains valid.

(SAM) Software Asset Management Practice Test

(SAM) Software Asset Management Practice Test

SAM Software Procurement & Vendor Management 4