SAM Software Procurement & Vendor Management 4

Question 1

Which license metric model is MOST advantageous for an organization with highly variable software usage patterns across the year?

Accepted Answer

Concurrent user or consumption-based licensing

Answer

Perpetual per-seat licenses with maintenance

Answer

Named user licenses with a 3-year term

Answer

Site license with unlimited users

Question 2

A company is renewing a large ERP license agreement. The vendor insists on including automatic price escalation of 7% per year. What is the BEST negotiation response?

Accepted Answer

Counter-propose a CPI-linked cap (e.g., max 3%) or a fixed price guarantee for the term

Answer

Accept the escalation clause since ERP replacements are too costly

Answer

Reject the renewal and immediately seek an alternative ERP vendor

Answer

Agree to the escalation in exchange for additional user licenses

Question 3

What is the purpose of a software vendor scorecard in SAM?

Accepted Answer

To objectively measure vendor performance against contractual SLAs and relationship health metrics

Answer

To rank software vendors for elimination during consolidation exercises

Answer

To document license compliance findings from internal audits

Answer

To compare vendor pricing against industry benchmarks

Question 4

Under ITAM best practices, which document should be maintained to record every software entitlement the organization holds?

Accepted Answer

Software Entitlement Register

Answer

Software Deployment Diagram

Answer

License Position Report

Answer

Software Definitive Media Library (DML)

Question 5

A vendor is offering a perpetual license with a mandatory first-year maintenance fee and optional renewals thereafter. What SAM risk does this create?

Accepted Answer

The organization may lose support and security patches if maintenance lapses

Answer

The perpetual license may expire if maintenance is not renewed

Answer

The vendor can revoke the license if maintenance renewals are missed

Answer

The organization will owe back-maintenance fees for the lapsed years if they re-enroll

Question 6

Which action BEST demonstrates effective supplier relationship management (SRM) in a software procurement context?

Accepted Answer

Conducting quarterly business reviews with strategic software vendors to align on roadmaps and resolve issues proactively

Answer

Minimizing contact with vendors between renewal cycles

Answer

Delegating all vendor communication to the legal department

Answer

Renegotiating contracts every year to maintain negotiating leverage

Question 7

What does the term 'license harvesting' refer to in SAM?

Accepted Answer

Reclaiming unused or underutilized licenses from users who no longer need them for reallocation

Answer

Collecting trial licenses from vendors to evaluate before purchasing

Answer

Extracting license keys from software installations for documentation

Answer

Purchasing bulk licenses at the end of a vendor's fiscal year for discounts