SAIWA Professional Conduct and Ethics 3

Question 1

A security agent discovers their company is under-staffing a venue, compromising patron safety. What should they do?

Accepted Answer

Document the concern and report to management; if unresolved, escalate to the licensing authority or WorkSafe

Answer

Safety concerns should be documented and raised through channels, escalating to regulators if unresolved.

Question 2

What is the ethical position on forming a personal relationship with a regular patron at an assigned venue?

Accepted Answer

It creates a potential conflict of interest that should be disclosed and managed

Answer

Personal relationships with patrons create potential conflicts that must be disclosed.

Question 3

A client requests a task outside the security agent's licensed scope. What should the agent do?

Accepted Answer

Politely decline, explain it is outside their licensed scope, and notify their employer

Answer

Agents must not perform tasks outside their licensed scope. Decline and report to employer.

Question 4

How should a security agent respond if they witness a colleague using excessive force?

Accepted Answer

Intervene to stop the excessive force, ensure the patron's safety, and report the incident

Answer

Agents have a duty to intervene when witnessing excessive force, protect the injured party, and report.

Question 5

What is the role of professional associations in maintaining security agent standards?

Accepted Answer

They set standards, provide training resources, advocate for the profession, and support ethical conduct

Answer

Professional associations promote standards, provide development opportunities, and advocate for the profession.

SAIWA - Security Agents Institute of Western Australia Test Practice Test