SAIWA - Security Agents Institute of Western Australia Professional Conduct and Ethics Questions and Answers

Question 1

According to the SAIWA Code of Ethics, what is the paramount responsibility of a security agent?

Accepted Answer

The welfare, health, and safety of the community.

Answer

To protect the property and assets of the client at all costs.

Answer

To follow the specific instructions of their employer without deviation.

Answer

To ensure the profitability and reputation of their security agency.

Question 2

A security agent is asked by a client to provide confidential information about a former employee that was obtained during a previous assignment. Which principle of professional conduct is most relevant in this situation?

Accepted Answer

Maintaining client confidentiality.

Answer

Acting with integrity and honesty.

Answer

Avoiding conflicts of interest.

Answer

Promoting the reputation of the security industry.

Question 3

Which of the following actions would be considered a breach of the WA Security Industry Code of Conduct?

Accepted Answer

Intentionally spreading false rumors about a competitor's business to gain an advantage.

Answer

Reporting another licensed security agent for unethical practices to the regulator.

Answer

Exchanging information and experience with other industry participants to improve the profession.

Answer

Refusing to represent a client whose interests conflict with an existing client's, even after full disclosure.

Question 4

A security agent at a shopping centre observes a person acting suspiciously but has not witnessed any crime. The agent decides to publicly announce over the PA system that the person is a potential shoplifter and should be watched. This action is unprofessional primarily because it:

Accepted Answer

Fails to promote consumer and community confidence.

Answer

Is not an effective method of loss prevention.

Answer

Violates the agent's duty to their employer.

Answer

May cause unnecessary alarm to the individual.

Question 5

Under the 'Security and Related Activities (Control) Act 1996', professional conduct is underpinned by the requirement for all licensees to act in a way that serves the:

Accepted Answer

Public interest.

Answer

Financial interests of the security firm.

Answer

Directives of the WA Police Commissioner.

Answer

Contractual obligations above all else.

Question 6

While on duty, a security agent is offered a cash payment by a patron to ignore a minor breach of venue policy. According to the SAIWA Code of Ethics, what must the agent do?

Accepted Answer

Refuse any improper financial or other inducement.

Answer

Accept the payment as it is a minor breach and avoids conflict.

Answer

Negotiate a higher payment before agreeing.

Answer

Report the patron to the client for attempted bribery.